0001 1 UNITED STATES SECURITIES AND EXCHANGE COMMISSION 2 3 4 5 6 7 PROXY VOTING ROUNDTABLE 8 9 10 11 12 13 14 Thursday, February 19, 2015 15 9:30 a.m. 16 AMENDED: 3/17/2015 17 4/08/2015 18 5/18/2015 19 20 21 22 23 U.S. Securities and Exchange Commission 24 100 F Street, N.E. 25 Washington, D.C. 0002 1 PARTICIPANTS: 2 3 KEITH HIGGINS, Director Division of Corporation Finance 4 MODERATORS: 5 MICHELE ANDERSON, Chief Office of Mergers and 6 Acquisitions, Division of Corporation Finance 7 DAVID FREDRICKSON, Chief Counsel and Associate Director, 8 Division of Corporation Finance 9 10 Commissioners of the Securities and Exchange Commission: 11 MARY JO WHITE, Chair 12 LUIS AGUILAR 13 DANIEL GALLAGHER 14 KARA STEIN 15 MICHAEL PIWOWAR 16 17 18 19 20 21 22 23 24 25 0003 1 PARTICIPANTS (CONT): 2 3 PANEL 1 PANELISTS: 4 Frederick H. Alexander, Counsel, Morris Nichols, Arsht & 5 Tunnell, LLP and Advisor for Legal Policy, B-Lab 6 Chris Cernich, Managing Director, M&A and Contested 7 Elections, Institutional Shareholder Services 8 Lisa M. Fairfax, Leroy Sorenson Merrifield Research 9 Professor of Law, The George Washington University Law 10 School 11 Bruce H. Goldfarb, President and Chief Executive Office, 12 Okapi Partners 13 David A. Katz, Partner, Watchtell, Lipton, Rosen & Katz 14 LLP 15 Michelle Lowry, Ph.D., TD Bank Endowed Professor, LeBow 16 College of Business, Drexel University 17 Charles Penner, Partner, Chief Legal Officer, JANA 18 Parnters, LLC 19 Anne Simpson, Senior Portfolio Manager and Director of 20 Global Governance, CalPERS 21 Sarah B. Teslik, Senior Vice President-Communications, 22 Public Affairs and Governance, Apache Corporation 23 Steve Wolosky, Partner, Olshan Frome & Wolosky, LLP 24 25 0004 1 PARTICIPANTS (CONT.): 2 3 PANEL 2 PANELISTS: 4 Donna Ackerly, Senior Managing Director, Georgeson, Inc. 5 Reena Aggarwal, Robert E. McDonough Professor of Finance, 6 McDonough School of Business, Georgetown University; 7 Director, Georgetown Center for Financial Markets & Policy 8 John Bajkowski, President, American Association of 9 Individual Investors 10 Alan Beller, Senior Counsel, Cleary Gottlieb Steen & 11 Hamilton LLP 12 John Endean, President, American Business Conference 13 Lawrence Hamermesh, Ruby R. Vale Professor of Corporate 14 and Business Law at Widener Law Delaware's Institute of 15 Delaware Corporate and Business Law 16 Cornish F. Hitchcock, Principal, Hitchcock Law Firm PLLC 17 Niels Holch, Executive Director, Shareholder 18 Communications Coalition 19 James McRitchie, Publisher, CorpGov.net 20 Nell Minow, Co-Founder, The Corporate Library, Founder 21 and Former Board Member, GMI Ratings 22 Robert Schifellite, President, Investor Communication 23 Services, Broadridge Financial Solutions 24 Darla Stuckey, President and Chief Executive Officer, 25 Society of Corporate Secretaries & Governance Professionals 0005 1 C O N T E N T S 2 3 Opening Remarks 6 4 5 Panel 1: Universal Proxy Ballots 22 6 7 Panel 2: Retail Participation in the Proxy Process 84 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 0006 1 P R O C E E D I N G S 2 MR. HIGGINS: Good morning. My name is Keith 3 Higgins. I'm the director of the Division of Corporation 4 Finance here at the SEC. Next to me is Michele Anderson, 5 who is the chief of our Division's Office of Mergers and 6 Acquisitions. Later today, David Fredrickson, associate 7 director and chief counsel in the Division of Corporation 8 Finance will join me to co-moderate the second panel. 9 It's our pleasure today to moderate a 10 roundtable on ways to improve the proxy voting process. 11 Our first panel is going to focus on the state of 12 contested director elections and whether changes should 13 be made to the federal proxy rules to facilitate the use 14 of universal proxy ballots by both management and proxy 15 contestants. Our second panel will focus on strategies 16 to increase retail shareholder participation in the proxy 17 process. 18 Before I go any further I need to, of course, 19 note that the views expressed by Michele, David and me 20 today as SEC moderators throughout the two panels are our 21 own and don't necessarily reflect the views of the 22 Commission or of any member of the staff of the 23 Commission. In fact, as moderators today we may at times 24 ask questions and make statements that don't even reflect 25 our own views but we'll offer them up to see if we can 0007 1 get some spirited debate among the participants, although 2 looking at the panelists I'm not sure we'll really need 3 that. Anyway, we hope our questions will contribute to a 4 meaningful and constructive discussion. 5 We're happy today to have with us the entire 6 Commission. Chair Mary Jo White and Commissioners 7 Luis Aguilar, Daniel Gallagher, Kara Stein and Michael 8 Piwowar. 9 Well, to begin with welcome to everybody in the 10 audience, both here in Washington as well as those who 11 are joining us via webcast and also welcome to our 12 distinguished participants. Thank you, really, from the 13 bottom of our hearts for agreeing to join the roundtable 14 and lending us your experience and expertise to help us 15 go through these issues. 16 Proxy voting is very important both to 17 investors and to companies. Very few shareholders ever 18 attend a shareholders meeting. Our proxy system allows 19 investors to make their views known to the company's 20 management and to participate effectively at annual and 21 special meetings. To enable that to occur, the proxy 22 voting process must be robust, effective and workable. 23 Today our panelists will discuss the proxy 24 voting process from the different perspectives of 25 issuers, activists, shareholders, state law experts, 0008 1 academics, intermediaries and other interested observers 2 who are integral to the voting process. 3 I have little doubt that this group will take 4 us through a lively and thought-provoking and informative 5 discussion about the issues surrounding these very 6 important topics in which there is a significant amount 7 of public interest. 8 Moreover, we hope the discussion today will be 9 a catalyst for even more discussion and debate and we 10 urge everybody to join the debate by sending us your 11 thoughts in the form of comment letters. 12 As our press release indicated, we have both a 13 web intake form and an e-mail address. That's Rule- 14 comments@sec.gov and we encourage everyone to use it. 15 With that I'd like to invite Chair White to 16 make some opening remarks after which each of the 17 Commissioners will get the opportunity to make a few 18 brief remarks. 19 Chair White. 20 CHAIR WHITE: Thank you, Keith, very much and 21 good morning to everybody. 22 Let me just add my welcome to today's 23 roundtable and begin by thanking all of our panelists for 24 giving your thoughts and your time and for participating 25 today. I look forward to hearing your views. 0009 1 Proxy voting is obviously very important to 2 shareholders and companies and to us at the SEC. As you 3 know, the Agency has over the years closely focused on a 4 range of these issues and we must continue that focus as 5 ideas evolve about how the proxy process should work and 6 in light of technological advancements. 7 This roundtable will further inform the 8 Commission and the staff about some of the issues faced 9 by participants in the proxy voting process and the ways 10 that the process might be improved. 11 The two issues you're tackling today have a 12 different scope and impact on the voting process but they 13 are both important. The first, universal ballots, will 14 consider how our proxy rules should work for voting and 15 contested director elections, the second, facilitating 16 retail shareholder participation, is the broader issue 17 and one that we and market participants have struggled 18 with over the years. Greater and more meaningful 19 participation by retail investors is of fundamental 20 importance and we're hoping that today's discussions can 21 spark ideas for not only what we can do but also ideas of 22 how market participants can identify steps that can be 23 taken on their own. 24 I want to thank Keith, Michele and David, 25 when he gets here, Fredrickson, and the entire staff who 0010 1 have really worked very hard to plan today's program and 2 assemble the very impressive group of speakers 3 representing a variety of perspectives. 4 So, again, I look forward to today's discussion 5 and to the input from the public as well and I guess I 6 would just emphasize, as Keith noted, we have set up a 7 comment file on our website and I encourage the public to 8 let us hear from you. I think it is Rule- 9 comments@sec.gov if I wrote that down right. 10 So thank you very much. 11 MR. HIGGINS: Thank you, Chair White. 12 Commissioner Aguilar. 13 COMMISSIONER AGUILAR: Thank you, Keith, and 14 good morning to everyone. 15 Let me add my welcome to all of the roundtable 16 participants here today as well as to the audience who is 17 here with us today and all those that are listening to us 18 electronically. 19 Let me start by reiterating a theme that I've 20 articulated since I became a Commissioner seven years 21 ago. Shareholders must be able to vote and exercise 22 their rights in a meaningful way. It's important. Let 23 me just repeat it. Shareholders must be able to vote and 24 exercise their rights in a meaningful way. This should 25 always be priority number one when we consider the proxy 0011 1 process. 2 I have a longer statement that I will publish 3 on the SEC website later today but to get you started let 4 me make a few brief statements. 5 Today's first panel will discuss the universal 6 proxy ballot. The core issue to be addressed is whether 7 shareholders should be afforded the ability to choose 8 director candidates regardless of whether they are 9 recommended by management or other shareholders. This is 10 an ability they do not currently possess. 11 Under today's proxy regime shareholders who 12 vote by proxy effectively are unable to pick and choose 13 among all eligible director candidates. As a result, our 14 proxy rules effectively result in diminishing the 15 shareholder's rights by limiting voting choices during 16 contested elections, an unwelcome result at an important 17 time for shareholders to have their voices heard. 18 I look forward to a robust discussion of the 19 universal proxy ballot concept and a discussion of what 20 can be done to improve the ways that shareholders can 21 elect the directors that they want to run their 22 companies. 23 Today's second panel will discuss possible 24 approaches to address the drop in retail shareholder 25 participation in the proxy process. Dismal retail 0012 1 investor participation numbers persist despite 2 technological advances that should have made it easier 3 and more efficient for a widely dispersed group of 4 shareholders to engage with other investors and their 5 companies. Perhaps, it's not just the use of new 6 technology but, rather, how that technology is used that 7 will result in greater shareholder participation. 8 The end goal, of course, is not simply to 9 increase retail shareholder participation in the proxy 10 process but, rather, to increase informed participation 11 in this process. 12 As today's panel has discussed various ways to 13 promote retail shareholder participation in the proxy 14 process the division should focus not only on how to get 15 a shareholder to technically cast their vote but, also, 16 on how best to protect the fundamental interest of 17 shareholders in making informed voting decisions. 18 Let me end by thanking each of you for being 19 here today and we look forward to a robust discussion and 20 a lively discussion and I also would be remiss not to 21 thank the staff for their hard work in putting together 22 this roundtable. It's never easy so my thanks to the 23 staff and thank you. 24 MR. HIGGINS: Thank you, Commissioner Aguilar. 25 Commissioner Gallagher. 0013 1 COMMISSIONER GALLAGHER: Well, thank you, 2 Keith. 3 No surprise, I, too, want to thank the Division 4 of Corporation Finance and Keith for your efforts in 5 putting together this roundtable today and to the 6 panelists for their time and energies in preparing for 7 and attending today's roundtable and as you, by now, are 8 well aware this roundtable will address two topics; 9 universal proxies and retail shareholder participation in 10 the proxy process. I'll start with the latter and end 11 with the former. 12 I'm particularly interested to hear if there 13 are ways in which the Commission can improve retail 14 shareholder participation in the proxy process. Retail 15 shareholders are famously rationally ignorant. The cost 16 to an individual shareholder in time and effort to review 17 scores of pages of proxy disclosures and form a reasoned 18 view on how to vote the proxy and then undertake the 19 mechanics of casting the ballot tends to outweigh the 20 benefits of voting. To be frank, I'm not sure we can 21 fundamentally alter this dynamic but we'd be remiss if we 22 did not try. 23 I'm hoping we can hear about ways to make it 24 less costly for individual shareholders to vote. Could 25 we streamline our disclosures or make them less 0014 1 intimidating for retail investors without the loss of 2 informational content for institutional investors? This 3 is obviously not an easy feat but it is an important 4 issue. Could we explore ways to reduce the number of 5 votes to be taken? With annual director elections, 6 potentially annual say on pay and increasing numbers of 7 shareholder proposals, the number of votes to be cast 8 continues to increase. Is voting on all of these issues 9 the best use of an investor's time? 10 Finally, could we be better using technology to 11 improve voting mechanics? For example, could we allow 12 individuals to delegate the ability to cast their ballots 13 so long as they're cast consistently with certain voting 14 rules preset by the investor. 15 If any of these could induce more individual 16 holders to vote their shares, it would be a worthwhile 17 endeavor and the benefits may not be limited to 18 individuals. Some solutions may also improve matters for 19 institutional investors and other participants in the 20 proxy process who are similarly burdened by today's 21 inefficiencies. 22 As for universal ballots, let's just say I'm 23 trying to keep an open mind. The challenge is that 24 there's a lot going on right now in this area. This 25 proxy season has seen the resurgence of proxy access as a 0015 1 dominant theme, particularly given the New York 2 Comptroller's board room accountability project targeting 3 companies with proxy access proposals for contributing to 4 global warming, lacking board diversity or having a 5 negative say on pay vote and the Whole Foods no action 6 dispute has not helped matters. Moreover, we have 7 shareholder activists that are becoming louder and more 8 assertive by the day, demanding seats on company boards 9 or launching proxy fights to replace board members. 10 In the meantime, we have growing bipartisan 11 sentiment that our current corporate governance framework 12 is driving companies towards excessive short-termism and 13 what does this mean for the SEC? Our responsibility in 14 the corporate governance arena is a limited one. It is to 15 ensure that our rules establish a level playing field. 16 I'm therefore interested in hearing from our panelists 17 about the pros and cons of universal ballots and one 18 stand alone option in this area including how they may 19 affect the relationship between shareholders and 20 management. It will then be up to the Commission to 21 determine whether universal ballots have a role to play 22 in ensuring that the aforementioned playing field is, in 23 fact, balanced. 24 To that end, I found quite interesting a recent 25 article in The Harvard Business Review by Professor Guhan 0016 1 Subermanian calling for what he calls a "Corporate 2 Governance 2.0." In this grand bargain approach to 3 corporate governance he would, among other things, bring 4 back a variant of staggered board, adopt proxy access and 5 tighten disclosures of activist positions in companies. 6 I'm not sure whether this is the right balance, but I like 7 the approach of putting all the issues on the table and 8 seeking to reach a compromise on the right combination of 9 policies -- much as I've called for holistic reviews in 10 other areas -- rather than an incrementalist approach of 11 considering each policy change in isolation. 12 This approach would require the Commission to 13 study and bring to the table the constituents involved in 14 each of the various pieces of the puzzle under the 15 Commission's control to determine how the Commission's 16 rules as a whole promote the right solution for the U.S. 17 capital markets. 18 To the extent that today's roundtable helps 19 move us in that direction by giving us better information 20 about one potential piece of the puzzle that would be at 21 issue in a broader study, that can only be to the good. 22 Thanks very much for being here today and I 23 look forward to the conversation. 24 MR. HIGGINS: Thank you, Commissioner 25 Gallagher. 0017 1 Commissioner Stein. 2 COMMISSIONER STEIN: I wanted to welcome 3 everyone to our roundtable this morning and I especially 4 want to thank the panelists because you've taken time out 5 of very busy schedules, pro bono, to come talk to us so 6 we appreciate it. 7 I also want to thank the Chair and the Division 8 of Corporate Finance for all the hard work in setting 9 this up; Keith, Michele, David and Jenny Riegel, who, I 10 heard was integral to actually, the boots on the ground 11 work. 12 Essentially, as Chair White mentioned, today's 13 roundtable is about sparking ideas about how we can 14 improve an investor's vote, make it more meaningful, more 15 effective in 2015. 16 As we know, shareholders who attend shareholder 17 meetings now and in person can receive a universal ballot 18 that includes the names of all the candidates who have 19 been nominated for the board regardless of whether the 20 nominees were put forward by management or by the 21 shareholders. However, shareholders who do not attend 22 the meetings in person typically do not receive a 23 universal ballot. These shareholders in general are 24 limited to choosing from among either the company 25 nominees or the shareholder proponent nominees but may 0018 1 not choose among all of the nominees. 2 One basic question here is should investors be 3 treated differently based upon whether they are able to 4 attend a meeting in person or vote by proxy, especially 5 with advances in technology and communications? 6 One of our roles in the proxy process is to 7 help ensure that shareholders can intelligently exercise 8 their right to vote. We actually stated this in our 9 tenth annual report of the Securities and Exchange 10 Commission fiscal year ended June 30, 1944. 11 Additionally, the Commission has the 12 responsibility to make sure the proxy process functions 13 as nearly as possible as a replacement for an actual in 14 person meeting of shareholders. 15 As we move into our first panel today, the 16 universal proxy, not to be confused with proxy access, it 17 is important to ask why if shareholders at meetings are 18 able to pick and choose from the full pool of candidates 19 and the proxy card is supposed to replace in person 20 attendance, shouldn't we have universal proxy cards? A 21 universal proxy card would list both sides' nominee list 22 which would achieve this goal of approximating an in 23 person meeting and allow shareholders to vote for the 24 candidate of their choice. If it can be done why isn't 25 it done? Is the Commission doing its part to ensure that 0019 1 investors are able to fully exercise their right to vote? 2 From there, I think it's important to consider if 3 universal proxy cards have been effective elsewhere. 4 Have any of the concerns posed in response to universal 5 proxies come to fruition internationally? Then from a 6 more technical side, would it be optional or mandatory 7 for companies and shareholder proponents to include the 8 opposing party's candidates on their materials? Should 9 the rules vary depending on whether this is a short 10 slate, a majority slate or a full slate? What should 11 that card or ballot look like? What type of information 12 or disclosures should be included on it? What order 13 should candidates appear on the card? 14 Those are some of the important questions I 15 hope we start to discuss this morning. 16 Our second panel today will be focused on 17 retail participation in the proxy process. It is 18 interesting to note that there's limited data available 19 regarding proxy voting decisions of retail shareholders. 20 However, as you could hear from everyone so far, it's 21 commonly accepted that retail investor participation is 22 relatively low. This is concerning given that the right 23 to elect and remove directors is at the heart of 24 corporate governance. So one basic question is why is 25 retail participation so low and can it be improved? 0020 1 Would investor testing be a way to get insight into this 2 area? How informed are shareholders who are voting? Are 3 there new approaches to the proxy process that would 4 increase participation? For example, what role could 5 technology play to make the process more informed or to 6 encourage more shareholders to participate? What should 7 the Commission do to better empower retail investors to 8 exercise their franchise? 9 As the Supreme Court emphasized, citing 1934 10 legislative history, "Fair corporate suffrage is an 11 important right that should attach to every equity 12 security bought on a public exchange." That's 13 essentially what both of our panels are about today and I 14 look forward to the discussion, and I also, like my 15 colleagues, encourage you to submit additional comments 16 after the close of the roundtable to continue that 17 discussion. 18 Thank you. 19 MR. HIGGINS: Thanks, Commissioner Stein. 20 Commissioner Piwowar. 21 COMMISSIONER PIWOWAR: Thank you, Keith. 22 I also want to thank the participants for 23 joining us today on both panels. Your knowledge, 24 experience and insights on the subject matter are greatly 25 appreciated as we consider two distinct issues related to 0021 1 proxy voting. The first issue is universal ballots. 2 In July 2013 our Investor Advisory Committee 3 made a recommendation on universal ballots. I commend 4 Commissioner Stein for her subsequent efforts that led to 5 today's roundtable. I look forward to the panel 6 discussion and I'm particularly interested in hearing a 7 clear articulation as to the problem that universal 8 ballots are intended to address. I'm also interested in 9 hearing about the potential positive and negative effects 10 that universal ballots could have on board performance 11 and shareholder value. 12 The second issue is proxy voting by retail 13 investors. It is an intriguing question as to whether 14 our own electronic delivery rules for proxy materials may 15 have unintentionally depressed retail investor 16 participation. When the electronic proxy rules were 17 initiated -- initially adopted in January 2007 the rules 18 were voluntary. The Commission at that time could have 19 studied the effects of the electronic proxy rules on 20 investors, however, only six months later, without even 21 the passage of a full proxy season under the voluntary 22 rules, the Commission chose to make the electronic proxy 23 rules mandatory for all issuers in July 2007. I believe 24 that a retrospective review of our electronic proxy rules 25 is long overdue. 0022 1 Finally, I want to acknowledge the efforts of 2 our staff especially in the Division of Corporation 3 Finance and the Division of Economic and Risk Analysis in 4 organizing this roundtable. 5 Thank you. 6 MR. HIGGINS: Thanks, Commissioner Piwowar. 7 Now, I'd like to turn it over to Michele but 8 before I do there are some people standing in the back 9 and I think if we can fill in and make room that would be 10 great. 11 Well, I mean you're welcome to stand if you'd 12 like, of course, but we want everybody to have a seat if 13 he or she wants one. 14 Anyway, with that let me turn it over to 15 Michele Anderson to introduce the first panel and get us 16 started. 17 PANEL 1: UNIVERSAL PROXY BALLOTS 18 MS. ANDERSON: Thank you, Keith. Good morning. 19 I am pleased to get us started today with our 20 first panel on contested director elections and universal 21 proxy ballots. 22 The election of directors is one of the most 23 important matters on which shareholders can vote and a 24 contested election can carry even greater weight. As 25 you've heard from some of the Commissioners already this 0023 1 morning, generally, shareholders cast their votes in a 2 contested director election by returning either 3 management's or the shareholder proponent's proxy card. 4 By operation of the federal proxy rules, state law 5 requirements and practical considerations, shareholders 6 cannot vote for a mix of the company's or the proponent's 7 nominees unless they attend and vote in person at the 8 meeting. 9 Some, as you've already heard this morning from 10 some of our Commissioners, have expressed concern about 11 this limitation on voting options. In 2013 the SEC's 12 Investor Advisory Committee made a recommendation to the 13 Commission to explore revising the proxy rules to provide 14 proxy contestants with the option to list both the 15 company's and the contestant's nominees on one proxy card 16 in connection with short slate director nominations and 17 last year the Council of Institutional Investors 18 submitted a rule-making petition requesting that the 19 Commission amend the proxy rules to mandate the use of 20 universal proxy in all contested elections. 21 This isn't the first time that the Commission 22 has been asked to consider universal proxy ballots. When 23 the Commission adopted comprehensive changes to the proxy 24 rules in 1992 it considered but did not mandate a 25 universal ballot, stating that such a requirement would 0024 1 represent a substantial change in the Commission's proxy 2 rules. Now, more than twenty years later, we believe it 3 is appropriate to assess the current market, see how the 4 system is working for companies, for activists and for 5 shareholders. 6 We will begin today by discussing the mechanics 7 of voting in a contested election under the current proxy 8 rules and by defining what we mean by the term "universal 9 proxy ballot." We will examine the arguments for and 10 against the use of universal ballots, including 11 alternatives that could improve the proxy voting process. 12 We will address whether the use of universal ballots may 13 change the outcome of contested elections for directors. 14 Also, our panel will explore the potential state law, 15 logistical and disclosure issues associated with the use 16 of universal ballots. 17 Before we begin I would like to introduce our 18 distinguished panelists starting across from me and to my 19 left. First, we have Frederick Alexander, counsel at 20 Morris, Nichols, Arsht & Tunnell and advisor for legal 21 policy at B-Lab. Then to his right we have Chris 22 Cernich, Managing Director of M&A and Contested Elections 23 at Institutional Shareholder Services. Lisa Fairfax, the 24 Leroy Sorenson Merrifield Research Professor of Law at 25 The George Washington University Law School. To her 0025 1 right, Bruce Goldfarb, President and CEO of Okapi 2 Partners. Next, we have David Katz, partner at 3 Watchtell, Lipton, Rosen & Katz. Then proceeding on my 4 right, Dr. Michelle Lowry, the TD Bank Endowed Professor 5 at LeBow College of Business at Drexel University. Then 6 we have Charles Penner, partner and chief legal officer, 7 JANA Partners. Next is Anne Simpson, senior portfolio 8 manager and director of global governance at the 9 California Public Employees Retirement System. Next is 10 Sarah Teslik, senior vice president, communications, 11 public affairs and governance at Apache Corporation and 12 last but not least, Steve Wolosky, partner at Olshan, 13 Frome & Wolosky. 14 As you can see, these panelists represent a 15 variety of viewpoints on the issues that we will discuss 16 today. 17 Thank you for joining us and now let's begin 18 our discussion. 19 Just a reminder to our panelists, when you're 20 ready to speak please turn on your microphone and when 21 you're finished turn it off otherwise we will crash the 22 whole system. 23 I'd like to ask Lisa, please, to kick off the 24 panel by giving us her perspective on the state of proxy 25 contests today and the mechanics of voting in a contested 0026 1 election under the current proxy rules. 2 Lisa. 3 MS. FAIRFAX: Thank you. I would like to add 4 that you'll probably get a thank you also from my 5 students. I teach a course on shareholder activism and 6 participation and actually, today, we were supposed to 7 talk about proxy contests. So they're happy to not be 8 called on but I'm happy that you've expanded my classroom 9 in a sense to include all of us here at the SEC. 10 I also thank the SEC for this opportunity to 11 talk about a topic that I believe is increasingly 12 important. And it's important because I think as, Michele, 13 you rightly put your finger on it and I think as other 14 Commissioners have said, we're in an environment where 15 proxy contests are increasing and where in many of those 16 proxy contests shareholders are asked to choose a mix of 17 candidates. And so the problem, I think, that the 18 universal ballot is trying to address is the fact that 19 when shareholders are asked to choose amongst a mix of 20 candidates, they actually don't have the ability to freely 21 choose. 22 Their choices are at best constrained because 23 they are choices that are imposed upon them generally by 24 the activist camp who are allowed, at least in some 25 circumstances, to kind of round out their slate but to 0027 1 round them out in a way that's based on their own 2 preferences and not the preferences of the shareholders. 3 So when you think about kind of what's 4 happening in the proxy world, what's happening is we're 5 having a rise in shareholder fights which inevitably 6 means usually a rise in short slate campaigns and, of 7 course, what we mean by that are campaigns where the 8 activists are not looking to nominate an entire board or 9 even a control but rather are looking for a minority 10 number of seats. 11 We're also seeing, I think, a rise in a change 12 in control contest as well. Shark Repellant additionally 13 reports that we are seeing a rise in successes by 14 activist campaigns and that at least in seventy percent 15 of the times these activists are getting at least one of 16 their members on the board. What that means is that 17 increasingly shareholders are asked to actually create 18 boards that include a mix of candidates but because of a 19 combination of both state law rules, you're right, 20 federal law rules and practical considerations, those 21 choices that shareholders make are severely constrained 22 and not in many cases reflective of what they may 23 potentially do if they had the opportunity to choose 24 among an entire slate. And that's because on the one hand 25 you have state laws that essentially restrict 0028 1 shareholders to voting on one, single proxy card, that is 2 they're either going to have to submit the proxy card of 3 management or the proxy card of the activists and all of 4 their choices, therefore, have to be reflected on that 5 particular card. 6 The overlay of that with the federal proxy 7 rules is that the federal proxy rules restrict nominees 8 who can be named on a single proxy card and that's as a 9 result of, of course, Rule 14a-4 which is the bona 10 fide nominee rule which essentially provides that, in 11 order for a name to appear on a proxy card, the person 12 whose name is on the proxy card has to consent to that 13 appearance. 14 So what does that mean in the realm of proxy 15 contests and I'll just talk about it because people 16 mentioned different types of contests. I'll talk about 17 what it means in each context. 18 In a full slate campaign -- and this is very 19 similar, of course, to a change of control campaign -- it 20 essentially means the shareholders are either given the 21 choice of voting for a slate that includes only all of 22 the director or management nominated candidates or only 23 all of the activist nominated candidates and that is 24 because from a practical perspective no one really wants 25 to consent to have their name being listed on the 0029 1 opposing person's card. So that's essentially the state 2 of play when we're talking about either the full slate or 3 the control slate. 4 The short slate, of course, works a little bit 5 differently and that's because the SEC modified the rules 6 with regard to bona fide nominees when it comes to short 7 slate campaigns and that modification means that 8 dissident campaigns are allowed to kind of round out 9 their short slate campaigns. The rounding out means that 10 they can include obviously the names of the candidates 11 that they want to support but they can also indicate the 12 names of candidates that they will not support which -- 13 and then indicate their willingness to support whoever 14 else is left. So in a roundabout fashion, the SEC has 15 allowed a rounding out in the dissident campaign. 16 What does that mean? It means that 17 shareholders do have some greater choice in terms of the 18 mix and match but, once again, it's a mix and match 19 that's dictated by the activists. So that means whether 20 or not you're talking about a control slate, a full slate 21 or a short slate you have a situation where shareholders 22 are not allowed to pick and choose amongst the full range 23 of candidates and to make a selection that's based solely 24 on what they would like to see in terms of the directors 25 -- who they want elected. 0030 1 So what does that mean? I think it means 2 precisely as Commissioner Stein suggested it means, it 3 means that there is a sharp contrast between what would 4 happen if a shareholder is voting by proxy and what would 5 happen if a shareholder came to the meeting where they're 6 supposed to at least get a ballot and be able to vote for 7 the full range of people whose names are up in a 8 particular election. 9 As many have pointed out, that creates a 10 picture of unfairness. It also can become very confusing 11 for shareholders as they try to exercise their choice and 12 sometimes that confusion can result in disenfranchisement 13 and that's because if you basically try to write a 14 candidate in or otherwise try to submit two different 15 ballots that reflect different choices, generally, one of 16 those ballots is going to be invalidated. The write-in 17 process also could potentially be invalidated and so 18 you're faced with either, I choose a slate of candidates 19 that I might not necessarily want or I run the risk that 20 my vote will not be counted at all. 21 So that is, of course, the problem if you will 22 that the universal ballot is trying to address and I'll 23 leave it to others to talk about what exactly that ballot 24 could look like. 25 MS. ANDERSON: Thank you, Lisa. 0031 1 David, being a frequent legal advisor to 2 issuers in proxy contests, I'm wondering if we could get 3 your perspective on the state of contests today and if 4 there is, indeed, a problem that needs to be addressed. 5 MR. KATZ: Thank you and thanks for the 6 Division of Corporation Finance and the Commission for 7 putting this on today. 8 I think that there is an issue that's there and 9 I think that from an issuer perspective, issuers don't 10 like the current model with the short slate, but it's 11 something that they've grown to live with. 12 The difficulty is that I'm not sure that 13 extending the universal ballot for the short slate is -- 14 even though that's what was proposed by the panel -- is 15 really the right answer. The real concern I have is in 16 the control situation and I also think that we also have 17 to think about what the unintended consequences of 18 putting out a universal ballot are. 19 In a control circumstance, unlike the 20 circumstance where you have a short slate and you can 21 round out the ballot, you don't have that option in a 22 control context. So by voting on one card for the nominees 23 you want you are actually not voting for anybody else and 24 so your vote -- you can't pick and choose and that's had 25 real life consequences as we've seen more and more 0032 1 control contests as a result of the elimination of 2 staggered boards with dissidents getting either control 3 of a board -- and that's happened in several instances -- 4 or getting a much larger number of candidates because it 5 makes sense for them to game the system in the control 6 context by going for control and forcing people to choose 7 one card or another and we've seen that happen in several 8 instances. 9 The other issue that I do worry about that we 10 need to take into account though is, there's a cost to the 11 system of simply doing a universal ballot, which is to the 12 extent that you will open it up it's one thing when you 13 have one activist that's looking at something but when 14 you have several activists in a company and you could 15 conceivably put a universal ballot together it could 16 become extremely confusing. You also -- when you combine 17 that with a concept of proxy access and what you're 18 opening up there, you're basically eliminating the costs 19 for anybody by putting a universal ballot, somebody 20 doesn't have to go out and actually solicit and you still 21 are allowing somebody to game the system by voting on a 22 universal ballot for only their candidate and then simply 23 voting a single share for the other candidates and that 24 can have some real consequences too. 25 So my concern is that if we simply jump in with 0033 1 both feet into the universal ballot without considering 2 all these issues, we may end up with a much worse result 3 and further empower many of the activists and the results 4 that can be achieved. 5 I would say there are self-help remedies out 6 there. There are some situations where a company can put 7 a blank spot up, for example, with a seven person board. 8 It can choose to run five candidates and which will mean 9 that the activists will have two spots on that board. 10 That's a very powerful tool that the company has. By the 11 same token, I think you need to take into account the 12 impact that the proxy advisory services have here because 13 if the proxy advisory services even recommend voting two 14 candidates on the dissident slate in a control contest, 15 those candidates can get the votes there but, again, it 16 has the impact of voting against all of the other 17 candidates and we've tried to deal with some of those 18 situations, but effectively by recommending that you vote 19 on the dissident's card in that circumstance even if it's 20 for a small number of candidates it's a no vote, or no 21 recommendation on the other candidates and that has to be 22 taken into account as well. 23 MR. HIGGINS: Thanks, David. 24 Sarah, I wanted to address the same question to 25 you. I'm sorry, not Sarah. Anne, from the institutional 0034 1 investor perspective, what problems if any do you 2 encounter in this current environment? And I'm also 3 wondering if you could get into the concept of split 4 voting a little bit and if CalSTERS does that at all -- 5 sorry, CalPERS -- oh boy. 6 MR. SIMPSON: Our sister pension fund would be 7 delighted for me to speak for them. We share views on 8 many things. 9 Well, first of all, let me echo the thanks of 10 all concerned that this roundtable has been convened. 11 Once we're in the Byzantine world of rules, we 12 should step back a bit and remember how important this 13 issue of corporate accountability is. 14 For CalPERS, we're a $300 billion or so fund 15 but we rely -- for every dollar that we pay out in 16 benefits, seventy cents comes from investments. We push 17 out $20 billion a year to our members to pay pensions and 18 retirement and health benefits so it's absolutely 19 critically important that we have prosperity, we have 20 functioning companies with long-term strategies that are 21 effective. 22 Now, our best and our first defense in 23 protecting these assets and ensuring this long-term, 24 sustainable value creation is a competent, independent, 25 diverse board of directors. So we take a very keen 0035 1 interest in our ability to select directors. This is why 2 the panoply of shareowner rights to hire, to fire, to 3 select, to propose board candidates is the single, most 4 useful thing we can pay attention to as a provider of 5 capital. It's not just important for us, it's important 6 for the wider economy. If there's a collapse or a 7 failure in corporate accountability, we have rot that can 8 erode overall performance and stability and safety and 9 soundness and we saw that in the run up to the financial 10 crisis, particularly in the banking sector. So let's not 11 forget that the purpose of this is economic well-being 12 and that's vitally important for us as an investor. 13 So, now to the practicalities. We are aware 14 that if we as CalPERS were to attend every U.S. annual 15 general meeting where we are an owner we would have the 16 ability to vote upon the mix of candidates who we feel 17 will best represent our long-term interests. This may be 18 management-proposed candidates, it may be one, some or 19 all of a shareowner proposed pool of candidates, but we 20 need to be able to select the best team for that long- 21 term job which is very challenging. 22 If we were at the meeting we would be able to 23 use the famed "universal ballot." The problem is the way 24 the rules have been designed, something essentially very 25 simple has been turned into something fiendishly 0036 1 complicated and we don't have a proxy which reflects that 2 universal ballot. So our goal here would be to say, let's 3 find a way in which the federal rule-making and the SEC's 4 very important role overseeing the proxy, make sure that 5 these rules facilitate and they don't frustrate that 6 important exercise of ownership rights. 7 So I don't know, Michele, if you'd like me to 8 address anything about the split ticket. 9 The split ticket is a pain in the neck. I 10 mean, really, we're talking about confusion and 11 confounding commonsense. If we had a universal proxy 12 which would reflect our rights that we would have on the 13 universal ballot, the only difference here is, you know, 14 if CalPERS could forget about investing money and its day 15 job and send our staff around the country on Greyhound 16 busses or Uber taxi fares and flying to attend every 17 single annual general meeting we'd have what we want. But 18 the whole concept of the proxy was so that you didn't 19 say, you can have this right if you can afford to attend 20 and you have the bus fare and the train fare and the 21 staff. We actually need a system that's going to work 22 without that physical presence which is a rather 23 Victorian concept in the first place. 24 So I'm happy to elaborate on any of that as is 25 helpful. 0037 1 MS. ANDERSON: I think that that gave a good 2 lay of the land and just to kind of round things out, 3 Rick, I wanted to turn it to you very briefly. If you 4 could talk about the last in time provision in Delaware 5 law that essentially would prevent people from mailing in 6 two proxy cards, one from each side. 7 MR. ALEXANDER: So the last in time concept is 8 simply that the last card that comes in from a 9 stockholder is the one that counts. Now, I'll remind 10 people that a lot of the rules within proxy contests 11 aren't really state law because so much of the share 12 ownership is through the cede system and, you know, what 13 we're really talking about, especially at the retail 14 level, is voting instruction cards and that's not 15 strictly governed by Delaware law, although the rules 16 often operate the same way. And what you'll see on a proxy 17 card or instruction card typically is language that says, 18 "This proxy" -- let's just use the proxy language -- 19 "This proxy revokes all prior proxies" and as a result, 20 the last card that comes in is the card that counts and 21 proxy inspectors have developed very sort of arcane rules 22 about how to deal with that and you can look at postmarks 23 and all those sorts of things although, of course, all of 24 that has been updated since the days of lots of cards and 25 snake pits and, you know, five days of reviewing cards in 0038 1 proxy contests. 2 I would say that there's not really -- and I 3 think, generally, under Agency law principles people have 4 looked at for the last Agency instrument to come in as 5 sort of imposing that rule. I don't really, though, at the 6 end of the day think that there's a state law bar to 7 having some sort of system where you could give people 8 limited proxies that said "This is a proxy for four of the 9 directors and this is a -- and someone else could get a 10 proxy from you for another four seats. I think there are 11 probably practical and confusion issues that would make 12 that a very difficult way to go and there's a reason that 13 the law and the lore, you know, with inspectors has 14 evolved in the direction it has and I think trying to 15 address this issue through allowing people to vote on 16 multiple cards would probably create a great deal of 17 confusion. 18 MS. ANDERSON: Before we get into the real 19 meaty arguments for and against using universal 20 ballots, I want to make sure we're all on the same page 21 as to what we even mean by a universal ballot. 22 Steve, I was hoping that maybe you can go 23 through that a little bit because when I think of 24 universal ballot I think of just one card that is sent by 25 one party that everyone can use but certainly the CII 0039 1 rule-making petition seems to contemplate that each side 2 would send out its own version of a universal ballot 3 which doesn't necessarily seem so universal so I'd like 4 to get your views on that. 5 MR. WOLOSKY: Great. I just want to address 6 one other issue before that was spoken about and David 7 and I are actually in agreement on, you know, concerns 8 about universal ballot. 9 There's one issue that didn't focus on the 10 terms of majority slates which is if there are nine seats 11 up and a shareholder nominates five directors and asks 12 institutions to vote on it that institution can only vote 13 for five seats and effectively they've lost the right to 14 vote for four seats. So in a majority but not running 15 for the entire board, from the point of view of 16 representing activists and shareholders, there is a 17 disadvantage and everyone focuses just on the short slate 18 rule but I think we can't lose fact that there is a 19 majority but not a hundred percent slate rule that does 20 come into effect and the second thing is there's also 21 cumulative voting. 22 When you start thinking about all the 23 implications here and you start thinking about state laws 24 we're assuming, you know, one director, one vote, but in 25 many states there is cumulative voting so if there are 0040 1 seven seats up you can vote, you know, your one share for 2 one director seven times or you can vote your one share 3 for seven different directors. So there are a lot of 4 issues that sort of come into play. 5 When I think of "universal ballot" -- and we'll 6 put the form aside until later -- each side is going to 7 want to have their own universal ballot because you still 8 want to go out there and solicit shareholders, you're 9 still going to want to have materials and you're going to 10 want to know how a shareholder votes as soon as possible 11 whether it's a record shareholder or whether it votes 12 through Broadridge and there are differences between a 13 recordholder and Broadridge and so I don't see that 14 changing. Both sides will be out there soliciting 15 proxies, the last executed proxy will control and those 16 same issues will be there but when I view a universal proxy 17 as putting all candidates on the same ballot and, you 18 know, what order? Alphabetical? What size? All those 19 things come into play but I don't think it will change 20 both sides soliciting universal ballots and ballots. 21 MS. ANDERSON: Does anyone else have a 22 competing view on what the "universal ballot" would be? 23 MR. CERNICH: Michele, thank you by the way for 24 having me today. 25 I don't disagree with what Steve would have to 0041 1 say but from an investor perspective I think what's key 2 about a universal ballot is that you could execute any 3 voting permutation on it; whether there's one or two is 4 probably less important to an investor than the ability 5 to vote exactly how you see things lining up. The 6 problem with the two cards today is as many people said 7 is exactly that you cannot do that. 8 MR. HIGGINS: I have a question. Would the 9 universal ballot include any nominee who had met the 10 company's by-laws for nomination as a director? Whether or 11 not -- or how the solicitation was taking place? Or if a 12 solicitation was taking place? 13 MR. KATZ: Well, I have a real concern that you 14 can't differentiate between if you're going to say that 15 you have a universal ballot. One of the things a universal 16 ballot does, much like the Electronic Voting Rule which, I 17 think, was an unintended consequence is it significantly lowers 18 the cost for somebody to run an election. So that's one of the 19 reasons we have a lot more elections today and I think 20 that if you lower the cost even further by saying 21 somebody doesn't have to do their own proxy card but can 22 simply have it included on a universal ballot, you're 23 going to see many more people try to use that ability to 24 at least nominate somebody for a spot if they can do that 25 under whatever the by-laws or the relevant provisions are 0042 1 going to be. 2 And so that is a real concern because as I 3 said earlier, you also have the issue of multiple -- 4 there are situations where you have multiple activists 5 who are seeking different nominees for a company and you 6 can have a situation where, you know, are you going to be 7 able to differentiate between them? Some of these issues 8 have been thought about in the proxy access debate; if 9 you're limited on the number of directors that they're 10 going for then how do you deal with that but if you can 11 put all of them on the same ballot I'm not sure how you 12 differentiate between them, either it's universal or you 13 force people to do something more on their own and I 14 think that by taking it to universal you're automatically 15 lowering the bar for what people you're going to see. 16 MS. ANDERSON: Well, I think that we're jumping 17 a little bit ahead in the agenda but we might as well go 18 there because I think it's a very good issue. 19 Should we have some sort of eligibility 20 requirement in order to be able to take advantage of 21 universal ballot, be it full, complete mailing just like 22 the issuer has to do which isn't technically a 23 requirement currently under the proxy rules? 24 Other eligibility ideas? 25 MR. ALEXANDER: Michele, I don't want to answer 0043 1 the substance of what you're saying but I do want to make 2 the point that, you know, were you to sort of remove the 3 consent requirement and sort of enable but not mandate 4 the universal ballot you'd be in a position where, I 5 think, under recent state law it's pretty clear that 6 companies whether by director action or stockholder 7 action have broad power to amend their by-laws to 8 regulate this very type of thing and I think something 9 you might see happen is the same -- in a way access is a 10 form of universal ballot and I think you might see 11 private ordering in this area and you might quickly reach 12 -- you know, I think we are coming to an equilibrium 13 quickly on proxy access and I think what you might see 14 rather than a one size fits all -- rather than 15 necessitate your coming up with a one size fits all, 16 here's the universal ballot, were you to remove consent, I 17 think there might be a quick movement to avoiding the 18 types of real problems that David is talking about where 19 there's just too much choice and come to something that's 20 reasonable. 21 MS. ANDERSON: Yes, Anne from CalPERS. 22 MS. SIMPSON: Yes, thank you. 23 I want to respectfully but fully agree with 24 David Katz that this would facilitate a higher degree of 25 shareowner engagement and more candidates coming forward. 0044 1 We would regard that as an entirely healthy and desirable 2 outcome because boards which are engaged with their 3 owners disclosing well, performing well, focused on the 4 long-term, attending to the importance of competence, 5 independence, diversity on the board, this is not where 6 this arena lies. This is a situation where change needs 7 to take place for good reasons -- for good economic 8 reasons and the governance tools are there to enable and 9 we don't want rules that frustrate that. So, you know, 10 you'll see that the question of companies and activist 11 investors at times, CalPERS has very publicly and 12 vocally supported the company and at times we agree with 13 activists and sometimes we have a view of our own which 14 is somewhat different but that is entirely how the system 15 is meant to work. We shouldn't put artificial barriers 16 to entry to prevent engagement which will ultimately be 17 good for the company's performance. 18 MR. CERNICH: Two points I'd like to make in 19 this. First, in response to David's suggestion that 20 creating a universal ballot might increase the number of 21 proxy contests and the number of nominees. 22 It's an interesting point. We have a pretty 23 good test case which is Canada, activism being a growth 24 industry there in the last few years. There are roughly 25 half the number of proxy contests that go to a vote in 0045 1 Canada that there are in the U.S. and Canada allows you 2 to use the universal ballot. We've seen it once in the 3 last five years. We tried to go back ten years, still 4 couldn't find another one. There must be some reason 5 that activists aren't doing it and I don't know if it has 6 to do with disclosure or something else but it's not 7 necessarily the case that creating universal ballot means 8 there's going to be a flood of additional activists 9 wanting to get on the ballot. Whether that's a good 10 thing or a bad thing is a little bit beside the point. 11 It doesn't seem like what David is predicting is actually 12 what's happened. 13 Back to your question, Michele, on nominee 14 qualifications. One of the interesting things about a 15 universal ballot -- a true universal ballot -- and we've 16 written on three or four of them while I've been at ISS - 17 - is that it actually puts an awful lot more emphasis on 18 the qualifications going forward of each of the nominees. 19 We don't usually see that. We never saw that when there 20 were slate elections because it didn't matter who the 21 nominees were, it was go left or go right. Once you get 22 rid of slate elections and you can pick and choose and 23 even with a majority dissident slate you can still pick 24 and choose even if there are other ballot effects, you 25 start to focus more on the qualifications but when you 0046 1 get to a true universal ballot -- and I think of the 2 Canadian Pacific example from two or three years ago -- 3 what a shareholder is required to do is say effectively, 4 what's the right mix of skills and experience for this 5 board at this moment and how do I pick them from there? 6 You're in some way replicating what a very good 7 nominating and governance committee should do except 8 you're doing it from the perspective of an investor not 9 necessarily from someone who is in the board room and 10 you're required to do it. 11 Every time there's a proxy contest for board 12 seats it should be an unusual event that shareholders are 13 asked to go into the board room and move people around 14 and it should only be because there's significant need 15 for that to happen. So if shareholders are asked to look 16 real closely at the qualifications of each individual 17 nominee and the nominees themselves have to focus on 18 that, I think that's going to be one of the beneficial 19 effects of any universal ballot. 20 MS. ANDERSON: Lisa. Sure. 21 MS. FAIRFAX: I mean I think the point that 22 David raises is an interesting one and certainly when you 23 think back and reflect on what the potential outcome of a 24 rule like this would be on elections, like is it the case 25 that what we're going to end up with is not only more 0047 1 proxy fights but the potential to have situations where 2 activists who aren't really qualified, who are 3 potentially what many would consider a suboptimal 4 candidate would somehow be able to gain a foothold and 5 then end up on the board? And while I think that there is 6 probably some risk that the universal proxy card if we 7 don't have significant eligibility restrictions would 8 create a card that's kind of cluttered; right, in many 9 ways that we see our shareholder proposals -- you know, 10 we allow people to have -- and, you know, that might not 11 necessarily be a bad thing but I don't think it 12 necessarily means that those people will also then, 13 therefore, be elected. And part of that is going to be 14 careful planning on what does the ballot have to look 15 like, you know, because sometimes maybe people will get 16 inadvertently elected because their names end with "A" 17 and everyone is checking the "A." 18 You know, so, you know, it may sometimes come 19 down to that, but I think what it's going to come down to 20 is making sure that people become educated in the process 21 about who the candidates are, how they appear, etc., and 22 that may have more of an impact on retail investors, for 23 example, than it would on institutions who already have 24 for the most part that kind of guidance. But I don't think 25 it necessarily means that we end up with people actually 0048 1 on the board who we wouldn't want on the board and I 2 think the other reason why that may not necessarily 3 happen is something that I think Chris may have eluded to 4 with regard to Canada which is one of the outcomes is 5 going to be greater uncertainty about what the election 6 outcome will be when we leave it up to shareholders and 7 they can pick and choose and the fact that both activists 8 and the company are going to be confronted with that 9 potential uncertainty may mean that what they're going to 10 do is to negotiate in a different way and so it may mean 11 that we have less contests because neither side is 12 willing to go the distance because neither side wants to 13 take on that potential uncertainty. 14 You know, so I think one of the reasons why you 15 may be seeing, you know, less of that is for potentially 16 that very reason that, you know, both sides are coming to 17 the table and negotiating. Maybe that means actually 18 ultimately less choice for shareholders because they're 19 not voting at all or at least not kind of voting on what 20 the full range would be but, again, I think that's 21 another reason where we may not inevitably lead to a 22 place where we have more contests and potentially more 23 contests where there are people kind of, I guess, 24 "undesirables" or "suboptimals" that end up on the board. 25 MR. WOLOSKY: I actually think it will lead to 0049 1 more contests. 2 Right now, between eighty-five and ninety 3 percent of situations where a shareholder is sought to 4 nominate either publicly or privately generally settle in 5 each year and ten to fifteen percent go to a vote. 6 I think that allowing universal ballot will, I 7 think, lead to more contests. I'm not worried about 8 unqualified people being elected because there are very 9 smart shareholders in this room and there are very smart 10 shareholders who vote and we're also forgetting the fact 11 that you need to solicit for your shareholders and it's 12 not just sending a ballot to people but actually going 13 and campaigning and speaking to institutions and getting 14 them to vote and that requires a substantial amount of 15 work and effort which will not change in that situation. 16 So I think that at the end of the day you'll 17 probably have more contests that go to a vote than less. 18 MR. HIGGINS: We haven't heard -- Sarah? 19 Charles? 20 MS. TESLIK: Well, first, thank you, Chair, 21 Commissioners, Corp Fin. I regret I'm representing the 22 only issuer in the room but I'm grateful that I am here. 23 I'm also grateful that we have not had an experience with 24 the universal ballot and I will not try to repeat or 25 duplicate or one-up any of the experts on that subject 0050 1 directly but I think there are questions that precede the 2 questions you're talking about that are worth raising 3 because we here, at least, have to run a profitable 4 business competing globally with whatever rules you come 5 up with and that's a very different proposition for us. 6 I think the starting point is what Commissioner 7 Aguilar said -- AD says high, by the way -- which is and 8 we believe it, if a vote is occurring we should all want 9 a process that most accurately, fairly and inexpensively 10 reflects what voters want. We're not afraid of 11 accountability where we learn from our shareholders. I 12 don't think there's a company on the planet that engages 13 with its shareholders more than we do. I do think that's 14 the starting point, that's the overall answer, it's the 15 simple one but it ducks the hard questions and I'll only 16 list three of them here since I know time is short. 17 Obviously, the Commission has a question before 18 it that none of us do which is how to spend your time, 19 how to prioritize, I know the things that are on your 20 plate and it doesn't strike me that we have an absence of 21 activism right now and need Commission help in having 22 more of it. We have a proliferation of models and 23 contests. It looks like about a thousand last year of 24 roughly 74 percent of which activists got part of what 25 they wanted and I'm not saying those are bad things, I'm 0051 1 just not sure if that's Commission timeworthy. I think 2 that there's a preceding piece that may be worth the 3 Commission's time that a couple of you mentioned and that 4 is virtually every issue that gets addressed in a vote 5 can before that vote, be addressed in a communication with 6 the management or the directors and be solved without the 7 contest if you get the people in the same room. It 8 certainly happens with us. I don't know something, you 9 can get us in the same room and we will work it out 10 cheaply, inexpensively and get a better answer. There 11 are things that the Commission can do on that front that 12 are simpler and cheaper than anything on the universal 13 ballot. Simply requiring shareholder proponents to 14 disclose in their supporting statement whether they 15 called us first to try to talk would be a huge step. It 16 is about as cheap as you get. It's only disclosure, it's 17 one sentence. 18 So I'd just posit there's that set of questions 19 before the vote questions that have a huge chance of success 20 that are in the Commission's sweet spot that cost almost 21 nothing. 22 The second point related to that, just about 23 the only thing I remember from legislative drafting back 24 when I lived here thirty years ago and did it was that if 25 it's not elegant, it doesn't work. And you don't have to 0052 1 sit here very long to say the universal proxy system, 2 right now, is the opposite of elegant. 3 I'm not saying that I know all the answers, 4 although I think one set of them may be we are trying to 5 take a telegraph in a telephone era. We're looking at 6 what was fundamentally a paper-based model, our ballot, 7 someone else's ballot and although we're adding some 8 electronic whiz pieces to it, we're fundamentally in a 9 twentieth century paper model, when whether it's five 10 years from now or ten years from now, we will move away 11 from that. I, frankly, don't know what dissemination is 12 in a media era. I don't know what a contest for control 13 is anymore because I don't know that a short slate 14 necessarily reflects that and I think it's worth stepping 15 back and saying, forget what your position is on this 16 issue, if it isn't elegant it won't work well. 17 The last piece, which is a little bit touchy 18 feely but I think it's worth highlighting, Commissioner 19 Gallagher highlighted it, and that is, there seems to be 20 an assumption under the focus of this hearing, especially 21 because we're not focused on other subjects, that if only 22 we can have more issues that are given to shareholders to 23 decide by vote, companies would be more accountable and 24 more competitive globally. We believe in accountability. 25 The vote matters. You've got to watch us. We are better 0053 1 if you watch us but I'm not sure that it follows that a 2 shareholder-centric model where we make fewer decisions, 3 shareholders make more is better. We are an oil company. 4 We have never been asked by a shareholder to have a 5 longer term horizon than we do. Our time horizons for 6 virtually everything we do are longer than our 7 shareholders hold the shares. 8 You've all heard that argument and if on the 9 shareholder's side -- and I used to be for twenty years - 10 - my assumption was, the company is trying to avoid 11 accountability. Not true. That's an important argument 12 but there's another one that isn't made that's just as 13 important and that is virtually every great company 14 started and got to where it is based on innovative 15 thoughts that no one else saw at the time and those are 16 very hard to have and very hard to maintain if you have 17 to have millions of shareholders agree with you regularly 18 before you proceed them. And I will read you seven 19 sentences that were from a certain company's proxy that 20 didn't make the cut that are about that subject but that 21 do in fact matter as we're making these balancings 22 because we all like the concept of innovation, we all 23 like the concept of being contrarian in theory, none of 24 us like it in practice. 25 So here are the sentences: "New ideas and the 0054 1 people who assert them are rarely well received. Some, 2 like Socrates and Bruno, are executed. Some, like 3 Scopes, are convicted. Some, like Galileo, are 4 imprisoned. Some, like Billy Mitchell, are demoted. 5 Some, like John Wycliffe are fired. Some, like Warren & 6 Marshal, are starved of funding. A few lucky ones are 7 merely ridiculed. Secretary of State Henry Stimpson 8 rejected pleas for more effective U.S. intelligence 9 operations with the dismissive comment, `Gentlemen do not 10 read other people's mail.'" 11 Virtually every place that Apache operates, 12 when we first went there, was unpopular with our 13 shareholders and was ridiculed with our shareholders. We 14 do need accountability but we do need to think about how 15 we can be competitive in a global world where virtually 16 every new issue is at first unpopular. Again, I'm not 17 saying we shouldn't be accountable and if you have issues 18 with us I want to hear about it, our board wants to hear 19 about it and they will meet with you in person faster 20 than anyone. But I do think these things matter and I 21 think the time prioritization matters because the yield 22 from engagement is huge and the price is cheap. 23 Otherwise, on the universal proxy fund I -- I 24 mean, again, we have not had the direct experience. I do 25 think it matters, as I said, that shareholders should be 0055 1 able to vote for the candidates they want in a clear and 2 efficient and inexpensive way. How we get there Heaven 3 help you. 4 MS. ANDERSON: Sarah, I appreciate those 5 insights and I realize that those are sort of the 6 preliminary issues before we even get into universal 7 ballot. 8 I'd love to hear from you, too, though on your 9 perspective on, if there was an increase because of a 10 universal ballot in more sort of mix and match of 11 directors, what would that do to boardroom dynamics in 12 your view? 13 MS. TESLIK: It's a fabulous question. 14 Every change in the board room, even a change 15 that comes about through the normal board refreshment 16 changes the dynamics. It's certainly a good argument to 17 have board refreshment because you want to keep 18 experimenting with different ways the boards operate and 19 because boards don't tend to share with other boards what 20 works and what doesn't, the refreshment process in general 21 always changes board dynamics. 22 We've never had the experience of a dissident 23 director joining the board and probably the best answer 24 to your question -- go have dinner with David Batchelder. 25 He can tell you twenty good stories of being that 0056 1 director and how different boards react differently 2 which, I think, is an important point. 3 I do think there are risks. Certainly, there 4 are a number of companies where -- I think Teddy 5 Roosevelt called it a "Kitchen Cabinet" -- where the 6 board work gets done outside the board meeting to exclude 7 the unwelcome directors and that obviously is a worrisome 8 thing. There's certainly the potential for "us versus 9 them." In my experience in talking to quite a few 10 companies that have had this experience and then people 11 who have been in that position of being not elected from 12 a company slate, it varies a great deal. It's hard -- as 13 I've thought about that question here I thought I don't 14 think I have anything interesting to say that would help 15 you make a better rule. 16 It makes great stories though. Go have dinner 17 with David. 18 MS. ANDERSON: I know there are a couple of 19 folks we still haven't heard from yet. 20 First, Charlie, I'd like to turn it to you. 21 Being from JANA as an activist, what is your view on all 22 this? Do you view universal ballots as being 23 advantageous to an activist? When would an activist want 24 to use a universal ballot? 25 MR. PENNER: Thank you for having me. 0057 1 Well, actually, I'm usually on the other side 2 of David Katz in these activist situations and we were e- 3 mailing about one such situation this morning and so I 4 said, "What am I supposed to think about the universal 5 ballots?" He responded, probably in jest, "That's easy, 6 you're for them when they help you" which also happens to 7 be true. You know, from a narrow kind of activist 8 perspective, I don't know that having universal ballots 9 necessarily helps us. There are plenty of situations 10 where it wouldn't help us. You know, if you've got -- 11 you're running, say, four people out of a twelve-person 12 board and you've got really, you know, two candidates you 13 know are going to be really strong and two others who may 14 not be as appealing to shareholders but, you know, you're 15 probably worse off with a universal ballot because you're 16 going to get fewer people on the board and particularly 17 given that short slates are kind of the norm these days, 18 that's probably more likely what's to happen. 19 From a just participant in the capital market's 20 perspective though, I think it on balance probably makes 21 sense. It certainly makes it simpler and you avoid, you 22 know, the type of gamesmanship like that and that David 23 was describing and others have talked about. And also, as 24 Chris was saying, it encourages people to focus on the 25 right thing which is obviously picking the strongest 0058 1 candidates and, you know, that's probably as it should 2 be. 3 You know, we were talking about the ability in 4 Canada to use the universal ballot if you want to. So 5 Canadian Pacific, which someone mentioned, they chose to 6 offer shareholders universal ballot and that was for them 7 the right strategic decision because, you know, they were 8 in a position -- they had really performed poorly and 9 they knew they were going to lose some seats so it made 10 some sense for them to say, well, maybe we can kind of 11 mitigate the damage by using universal ballot. 12 We followed the next year with a proxy contest 13 in Canada which was to be blunt, kind of a tougher slog 14 for us and the company decided to take the risk to not do 15 it and try to go for the shutout and they got it for 16 reasons that we could talk about in a different forum. 17 So I think it would be kind of nice to remove 18 the gamesmanship from it and then the only thing I'd say 19 with respect to, you know, how you do that, I don't think 20 you'd see a huge flood of new -- you know, kind of new 21 entrants in the activist space if you did this. I mean 22 the basic, barest interests are still going to be there 23 which are the time and the resources and not wanting to 24 be called, you know, nasty names in the newspaper. And I 25 would say, though, that if you're going to do it you have 0059 1 to do it in a way that's uniform so that it kind of 2 discourages again the kind of focus on gamesmanship as 3 opposed to just putting up the best people. 4 MS. ANDERSON: Michelle, I'd be particularly 5 interested to hear from you. We've been talking about 6 sort of what the outcome could be of a universal proxy 7 ballot in our system. Given the nature of your studies, 8 what are your views on how the use of universal ballots 9 might change either the frequency of contests or even 10 just the nature of director elections generally? 11 MS. LOWRY: Sure. So, first of all, to 12 reiterate what everybody said, thank you very much. 13 You know, there is unfortunately, I guess, no 14 direct academic evidence on universal proxies so we're 15 kind of stuck trying to pull from different fields 16 thinking about how it might affect everybody's 17 incentives, the costs and benefits of the whole process, 18 etc. 19 To the extent that clearly waging an activist 20 campaign is very, very expensive, I don't know that 21 universal proxy affects the explicit costs of it that 22 much. What it potentially does change is the probability 23 of certain directors winning and as Charlie said, in some 24 cases that might be on the management side, on some cases 25 it's likely to be on the shareholder's side. 0060 1 So I think it's difficult to say overall one 2 side would systematically get more seats. I think that 3 it -- you know, would it change the frequency of these 4 proxy contests? Again, there are so many factors at 5 work. Right? If I think that I have a higher 6 probability of winning I might be more likely to wage a 7 contest but then take the other side; if the other side 8 thinks I have a higher probability of winning I'm more 9 likely to negotiate behind the scenes. If I think 10 there's going to be more behind the scenes negotiating, 11 then maybe, I, as a director take my directorship job 12 more seriously and I'm a more diligent monitor/advisor 13 from the get go before this kind of ever gets off the 14 ground, what we kind of call the "ex ante effect." 15 So I think trying to predict if we put in 16 universal proxy what's the end effect going to be in 17 terms of number of elections, I just think is incredibly 18 difficult to forecast. So the way I think about it is 19 let's kind of come back more to the base question of what 20 we're interested in is a robust, democratic system, 21 that's presumably what corporate governance is after, 22 then what is the argument against giving shareholders the 23 flexibility to decide who they want? 24 In the current system you have management says, 25 "this is what we want," and an activist shareholder says, 0061 1 "this is what we want." That's two interests that are 2 represented. If you let all shareholders decide, then 3 you should in theory get the sort of average across the 4 ownership base of the company of what the owners of the 5 company think is optimal and I think from an academic 6 perspective, again, without any direct evidence on 7 universal proxy, I think that's the closest that we can 8 come to having an academic consensus on the issue. 9 MS. ANDERSON: Charlie. 10 MR. PENNER: You know, just to the extent that 11 you're concerned or there's a concern at the Commission 12 that if you were to do this you would suddenly see, you 13 know, kind of a flood of names and, again, I don't think 14 you would because you have advance notice provisions 15 which if you've ever filled one out, you wouldn't do it 16 just for sport but, also, you know, the follow on time 17 and resources, again, I think would be -- but if you felt 18 like you needed to put some sort of kind of restriction 19 on it I, personally, just from kind of reading the 20 materials out there think something along the lines of 21 sending out your own proxy makes more sense than the 22 approach taken in the prior proxy access proposal to 23 limit it to people who are only seeking a certain number 24 of seats. I can understand we're using kind of company 25 real estate and there's no real kind of costs to doing it 0062 1 other than that that you would have some sort of 2 restriction on it like that. I think the problem with 3 applying that in the universal ballot perspective is 4 whether you're running for two seats or six seats or 5 eight seats, the same issues with the non-universal 6 ballot situation apply. And the other thing, just kind of 7 more broadly as an activist we would say is, you know, I 8 think the term "control" gets kind of tossed around very 9 loosely. 10 You never -- at least in my experience -- have 11 a situation where if there are twelve seats and you put 12 up twelve candidates -- the twelve people coming from 13 JANA or another fund -- and in that situation, you know, 14 you have shareholders before and after the contest, they 15 own the company and they've simply elected new 16 representatives and so to put in place a restriction that 17 treats the existing board as if they have kind of a 18 greater say or a greater entitlement to existing seats, I 19 don't think is the right thing to do. So if you're 20 thinking of ways to put limits on it I think you kind of 21 have to look at who is actually doing the work to do 22 these things. I also think that would probably be 23 minimally disruptive to the current system since that's 24 basically the restriction that's on it now. 25 MS. ANDERSON: Bruce, you've been quiet and as 0063 1 a proxy solicitor I'd love to get your perspective on the 2 lay of the land here. 3 MR. GOLDFARB: Thank you, Michele, and thank 4 you to the entire Commission and the staff for having us 5 here today. I think now everybody has thanked everyone 6 so I'm glad to provide that role. 7 As proxy solicitors, we help our clients in 8 corporate election campaigns and we help our clients -- 9 whether they're corporations or investors -- understand how 10 other investors think and behave and we help them focus 11 on the investor response. So in that context, when we 12 work on a campaign currently -- and it's been articulated 13 quite well by a number of the Commissioners -- that 14 investors vote with one proxy or the other in a contest 15 and there is some ability to choose, I should note that 16 as part of the process -- and many investors make use of 17 the fact that you can request a legal proxy -- you need 18 not actually attend the meeting in person, you can attend 19 through a proxy and we have seen more investors make use 20 of that process in recent election campaigns. For 21 beneficial owners in general, you can split your vote. 22 It's not easy to split your vote but splitting has 23 certainly become more common over time and part of our 24 role is to help investors understand how to navigate 25 through that process. 0064 1 So it really is an issue of process and when we 2 look at a universal ballot and we consider the universal 3 ballot in terms of a process for facilitating voting, I 4 think it's very important to go back to the concern of 5 how you actually implement the card and how the card 6 ultimately gets set up. And the mechanics become very 7 important because even sophisticated investors have a 8 hard time at times with situations with voting. Whether 9 it's because of cumulative voting or just the issues and 10 the investors involved and in many instances as you 11 consider whether to implement a universal ballot I think 12 it's very important to look at the unintended 13 consequences, the issues that come up in political 14 elections as you go to vote or prepare a card, and as we 15 see in political elections, candidates and parties vie to 16 be on the top of the card. 17 It's important sort of in terms of placement 18 and so setting out the rules of the road so that, for 19 example, Steve Zissu is somebody who may not win a 20 campaign because they end up at the bottom of a ballot 21 where it's pick fifteen or there's fifteen names and it's 22 pick six and you have to decide how those cards get 23 voted, who has the ability to determine what is a valid 24 card? How the votes are tabulated is significant and 25 sometimes keyed off of what the card actually looks like 0065 1 and there is a difference and it's a significant 2 difference in the concept of having a universal proxy 3 between what the card looks like and how the card is set 4 up as a voting instruction form. And getting to that stage 5 where the voting instruction form will also reflect what 6 is indicated in an agreed upon universal card. And what 7 we've seen is a practical challenge in the few instances 8 where people have attempted to try to use a universal 9 card has been that the rules of the road haven't been 10 agreed to ahead of time. And I've actually worked on an 11 election campaign in Australia where they've had 12 universal ballots, they've had them -- this campaign was 13 2002 and so it's been quite some time where universal 14 ballots have existed outside of the United States and it 15 really became partly a situation where using the card was 16 -- or how you set up the card was a potential strategic 17 advantage and the cards were set out where the investor 18 was able to send out cards that were pre-checked, they 19 were able to send out cards with their names in bold and 20 the management side was able to do the same thing and you 21 would create some confusion, particularly for retail 22 shareholders. 23 So I think it's very significant as we go 24 through this process, not just what the form looks like 25 but, also, even how do you choose who wins if you submit 0066 1 a ballot with too many names checked off? Does the proxy 2 committee have the ability to choose? Is it at the 3 bidding of an inspector of election? Is there some 4 process in state law will impact all of these issues? 5 MS. ANDERSON: I'd be curious if Rick has any 6 response to that because we would want to get into sort 7 of the costs and the risks if we were to go towards a 8 universal ballot in terms of would there be possible 9 voter confusion? Would there be a problem with over 10 voting? You know, could service providers have the 11 ability to process this? 12 But do you have any views on the state law 13 issue there, Rick? 14 MR. ALEXANDER: Yes. Again, a lot of this 15 happens before you get to the Delaware part because 16 you're working preceding putting their vote in through 17 their proxy but I think it would be very tricky to get 18 away -- whether you're operating under that system or 19 state law -- to get away from, you know, disposing of 20 over votes. Because once you have a situation where the 21 proxy holder is deciding what something meant, you know, 22 I think that's a real risk so, again, this is why I think 23 the situation is ripe for some sort of regulation. 24 Whether that comes from by-laws like advance notice by- 25 laws and things like that or whether it comes from here 0067 1 or from state law, I don't know, but you just have to do 2 something to make sure, I think, that things like over 3 votes are not abused. 4 MS. ANDERSON: Sure. David. 5 MR. KATZ: There have been a bunch of issues 6 that have been hit on and I'll try to go through them. 7 But, first, on the point of board room dynamics, I do 8 think that's an important issue but I think that, you 9 know, obviously it's a question of what advice a board 10 gets but the reality is if you exclude an elected 11 director from the process in the board room you're doing 12 so at your own risk and that director is going to be able 13 to voice their views. They have remedies under state law 14 to do that but, also, there's going to be an election 15 down the road and so, frankly, the answer is the board 16 room needs to work. Companies need to work at the end of 17 the day and, you know, much the same way as we've seen in 18 many settlements where people come on the board that 19 weren't elected by shareholders but people get together 20 and decide that they're going to add somebody, you need 21 to make it work. And I think that one of my big problems 22 with the universal card and the universal approach is 23 we're talking about a small part of the system, yet it 24 has major, major costs. 25 To the extent that companies now are dealing 0068 1 with activists, I agree with Charlie, that you're not 2 going to see a flood of new activists, that's not what 3 I'm concerned about. I'm concerned about more fights, 4 more contests, that's a distraction. You want public 5 companies to produce value for their shareholders. If 6 they are dealing with proxy contests -- I mean, you know, 7 whether we say it or not, staggered boards have a 8 protective mechanism that you end up having a tendency to 9 have less contests. We've moved away from that. The 10 shareholders have spoken but if you go too far towards a 11 shareholder-centric model in my view, you're going to 12 impose a real cost on companies, you're going to stifle 13 innovation, you're going to lose the public company 14 dynamic. 15 If you're going to fix this I think you need to 16 do a wholesale fix to the system and not just fix a small 17 piece of it and part of that goes to the fact that there 18 are institutional investors that control a vast majority 19 of the shares that are owned in public companies today 20 and so if JANA wants to go and talk to fifty percent of 21 the stock, twenty years ago they'd have to go and talk to 22 a huge number of investors. Today, they can probably go 23 and talk to probably five, ten, fifteen investors and the 24 vote is done. So when you talk about sending out, the 25 costs and everything else, you know, once you start doing 0069 1 that it has an impact. 2 The other piece of it is, you know, setting up 3 a legal proxy works. There are fixes that work today. 4 They're not perfect but the system today isn't perfect 5 and, you know, we can't just try to update a small piece 6 of it. 7 One of the things -- and it's going to be 8 talked about in the next panel -- you know, electronic 9 voting is great for institutions, okay, it makes things 10 much easier for them. Shareholders don't vote and when 11 you start talking about making a process more complicated 12 and more daunting, I don't think you're likely to get 13 those retail investors to vote and I really do worry 14 about the consequences of them. The institutions have an 15 obligation to vote and they have to deal with that and if 16 they really think that the right thing to do in a 17 particular contest is to send a legal proxy or to split 18 the ballot there are mechanisms for them doing that. 19 They're not easy, they are somewhat cumbersome but it's 20 possible. 21 On the other hand, one of the things that you 22 need to think about is, we're not just talking about 23 large, public companies here and that tends to be what 24 people focus on. There are thousands of smaller, public 25 companies that can't go out and hire a Bruce to help them 0070 1 with soliciting, where they don't have a corporate 2 governance professional in addition to a general counsel. 3 They really don't have the resources. In a proxy 4 contest, you know, a couple of million dollars to them 5 may be the difference between the company having a profit 6 or not having a profit that year and so activists, 7 frankly, have learned that it's much easier to get seats 8 on these companies because the costs of a fight are so 9 great. 10 If you then turnaround and make it, you know, 11 through universal ballot, easier for people to get elected 12 there's going to be less of an incentive to settle and, 13 frankly, I think that's also going to increase the costs. 14 And the bottom line is what's going to be best for the 15 United States in a competitive environment. And I very 16 much worry that this will help push the focus to even 17 more short-termism. If you make the model too 18 shareholder-centric, shareholders make decisions based on 19 the here and now but we ask -- and we make investments 20 for companies based on the future and you've really got 21 to deal with that dynamic. 22 MS. ANDERSON: Charlie, and then we'll go with 23 Anne after. 24 MR. PENNER: I don't want to veer the 25 conversation off on a different topic but since it's been 0071 1 raised both by David and by Commissioner Gallagher, the 2 kind of concept of whatever you do here can have 3 implications of encouraging or discouraging activism and 4 what the implications of that would be. 5 I just have to, for the record, respectfully, 6 disagree with both as to the idea that there's any 7 evidence to suggest that activism is either harming 8 companies or delivering a push towards short-term value. 9 I think any decision the Commission makes would obviously 10 need to be supported by empirical evidence and it 11 certainly doesn't all go in the same direction but the 12 balance of it actually indicates that companies are more 13 productive, shareholders benefit not just in the short 14 term but over sustained periods even after an activist 15 has done what they need to do. 16 So I would just -- again, to the extent that 17 this is part of a record that the Commission will 18 consider, I think that needs to be looked at and the 19 evidence -- all the evidence supporting what I said and 20 what doesn't needs to be weighed. 21 The other thing I would say is -- and, again, 22 this is relevant because we're talking about kind of 23 shareholder input on these things -- to the extent that 24 we started proposing things that were bad in the long- 25 term for companies, as Anne pointed out, there's a very 0072 1 easy mechanism to address that and it is the shareholder 2 vote. The CalPERS and CalSTERS and BlackRocks kind of 3 run the shareholder world and they've made clear that if 4 we're not proposing things that are in the long-term best 5 interests of the company they're not going to support us. 6 MS. SIMPSON: Thank you. 7 I fully agree with what David said regarding 8 how difficult it is to split your vote; the complications 9 of getting the legal proxy. 10 What we're trying to do here is actually 11 achieve simplicity, I think what Sarah called "elegant," 12 but simplicity here and that is to allow the owners of 13 the corporation with full care and determination decide 14 the team to be the directors. And we regularly face a 15 situation where we're very unhappy with a board. 16 The board is not talking to us, Sarah. I mean 17 that's why you reach to the formal rights is because 18 there is no dialogue. 19 You're in that situation, the board is 20 unsatisfactory, an activist produces a slate but, guess 21 what, they found, you know, with all due respect, they 22 found people who they like and know and look like them 23 and think like them and, really, you may want -- and 24 often this is the case with us -- want to say, okay, we 25 need to ginger up this board with one or two people with 0073 1 specific expertise that's lacking and have a couple of 2 people replaced or to supplement the board, but you don't 3 want lock, stock and barrel what you've got or what 4 you're being offered. You want to be a good fiduciary 5 and think it through. 6 So all we're talking about is allowing the 7 proxy voter to have the same ability that that voter 8 would have if they were to attend in person. So we have 9 some high-class problems like how to make sure that 10 people called "Aardvark" don't have some, you know, 11 advantage over people called "Zenith" but I think this is 12 within the realm of human ability to work out how to have 13 clarity and simplicity on the voting card. But right now 14 we can do all of this if only we attended the meetings 15 and that's just not practical. 16 MR. KATZ: Why isn't it practical when you -- 17 it's not like there's thousands of contests? There are 18 people that can act as a legal proxy, there's ability to 19 do it when there's a contest. You've got solicitors on 20 both sides who are going to help you do it and it's not 21 like we've got ten thousand contests. 22 MS. SIMPSON: Well, I would say counter and say 23 what is the purpose of having a proxy? The purpose is to 24 allow a level playing field so that people who are not in 25 the state, not in the country, may have a day job, may be 0074 1 retired and unable to travel or may not have the 2 resources to travel, the whole purpose of having a proxy 3 is to level the playing field between all the providers 4 of capital and what we're doing here is simply ironing 5 out a wrinkle. It's really not that difficult. 6 MR. KATZ: I guess the answer I would give is 7 that that wrinkle has a lot of ripples and you have to 8 think about what those ripples are going to be and I'm 9 very concerned that by simply fixing a small piece of a 10 machine that's broken, it's going to have very significant 11 unintended consequences that will ripple and cause an 12 even greater concern. 13 If we fix the whole machine, then we're doing 14 something and, frankly, the staff has been working very 15 hard for years at trying to fix the machine and Congress 16 has helped in some ways and hurt in a bunch of other ways 17 by putting other priorities on the SEC's plate. But what 18 we need to do is fix the machine and simply saying, let's 19 deal with universal access on the card is not in my view 20 going to fix the machine. 21 MS. SIMPSON: Well, I think it's a bit like 22 taking in your car, you know, you know you need to 23 replace the tires, the carburetor, you've got smoke 24 pouring out the back and the steering wheel is dodgy, 25 you do the priority things first; you get the brakes 0075 1 fixed, make sure you have your smog test and this is, 2 for us, like getting the brakes fixed. If we can hire 3 and fire and hold boards accountable, that's a critical 4 piece in the governance system. 5 MR. KATZ: I think that the answer is, it's the 6 governance system that we have to be focusing on and 7 that's a question that Chairman Gallagher -- Commissioner 8 Gallagher raised and Chairman White -- 9 (Laughter) 10 COMMISSIONER AGUILAR: Now, that's wishful 11 thinking. 12 CHAIR WHITE: Only if I agree with him. 13 MR. KATZ: But it's a real issue about the 14 governance system and the problem is that this has an 15 impact immediately on the governance system and maybe the 16 question is we should be looking more at the governance 17 system and how that should work together with the proxy 18 voting mechanism in it's totality, rather than just saying 19 fixing this little piece and you let the ripples happen 20 in the governance system. 21 MS. ANDERSON: That sounds really easy. 22 Thanks, David. 23 Steve, I know, you've been wanting to make a 24 comment and then Lisa next. 25 MR. WOLOSKY: I'd like to take it down to some 0076 1 of the mechanics in the unintended consequences because 2 there's a lot of theoretical stuff being discussed and I 3 agree with some of it and disagree with some of it. 4 But to me, think about the fact that both sides 5 are still going to have a card and you can't solicit a 6 vote as a shareholder or as a company until you clear 7 proxy material with the SEC. So if the company clears 8 proxy material first and it's mailing it's universal 9 ballot to shareholders and the shareholder takes time to 10 clear his ballot a few days later and he mails it a few 11 days later, what ballot is a shareholder going to 12 receive? What are they going to do? How are they going 13 to vote? Is Broadridge going to set up the ballot or DTC 14 going to set up the ballot so it's the ballot sent by the 15 company which lists all of the company's nominees on top 16 and lists all of the dissident nominees on the bottom and 17 has the company's nominees in twelve font and the 18 dissident's ballot in six font? 19 Those things are really important when you get 20 down to implementation and I think if the staff is going 21 to think about and the Commission is going to think about 22 how to implement it, it really needs to think about 23 uniform rules that apply to all proxy contests; minority 24 slates, majority slates and ones that do not give, you 25 know, a company an advantage and when you talk about 0077 1 costs. The board of directors, the company pays for the 2 costs of their proxy material. The shareholder has to 3 pay out of his own pocket generally to run a proxy 4 contest, sometimes gets reimbursed but has substantial 5 expenses that are associated with it and the mechanism 6 right now is set by the company in terms of the timing 7 and the processing. So when you think about how you deal 8 with the actual implementation of the process I think 9 there needs to be a focus so that, you know, dissidents 10 that aren't the size of JANA or shareholders that aren't 11 the size of JANA, that aren't $5 billion but, you know, 12 may own two percent of the company but are really -- that 13 may have a market cap of $100 million and may be 14 concerned about what the company is doing and want to 15 nominate directors and, you know, they're not quick 16 enough out of the staff so that, you know, the ballot 17 that goes to Broadridge causes them to lose the election 18 before it started because of the way the universal ballot 19 is set up. 20 So I think you need to think long and hard 21 about, you know, what the universal ballot looks like, 22 how it's mailed, when you can mail it, when you can 23 solicit and all the small items that go into a very big 24 process. 25 MS. ANDERSON: The devil would certainly be in 0078 1 the details. I agree. 2 Lisa, I want to give you a chance too. 3 MS. FAIRFAX: I think I'm actually going to 4 echo what Steve just said at the end and what you just 5 said, that the devil is in the details. And I think that 6 when you think through implementation I think it's 7 actually extremely important to try to get, I think, to 8 uniformity and to not have a situation where we're back 9 where we started from where some people are doing 10 universal and some people aren't and now we've just 11 recreated the confusion. And I also think this question 12 about when the universal ballot gets sent, potentially 13 when you have to give notice in order to be a part of the 14 universal -- like all of that, I think, is very important 15 because you don't want to have a situation where you have 16 a company that sends out not a universal ballot and then 17 all of a sudden figures out that they're going to have to 18 and I think all of that gets also gets to something else 19 which I think is extremely important and which, I think, 20 Charlie mentioned it as well, which is I think what we're 21 trying to get at the end of the day is to a place where 22 the shareholders are making a choice that's really about 23 the choice they want to make and less about the voting 24 process being about some gamesmanship and about one side 25 trying to get a tactical advantage. 0079 1 Now, of course, that's in many cases, you know, 2 what most of it is about but we do want to kind of come 3 back to that core principle but we're also trying to make 4 sure that shareholders are able to make the choice that 5 they otherwise could make and so a part of me gets a 6 little -- I mean if it's the case that we are willing to 7 allow people at least theoretically to vote by a ballot 8 if only they could get somewhere, then I don't understand 9 why we then can't say, okay, let's just create something 10 that approximates that ballot. I know that is obviously 11 harder than it sounds but certainly there is, I think, 12 need for simplicity there. 13 I would also just want to finally echo what 14 Anne said about the importance of not thinking you have 15 to -- while the entire system has problems, I think this 16 is something that you could realistically take on and try 17 to work through; not, of course, without trying to think 18 carefully about the potential cost and benefits; not, of 19 course, without thinking through the mechanics of how 20 it's going to work, both mechanically in terms of the 21 ballot but, also, I think David is quite right about the 22 potential for board room dynamics. You know, I think it 23 is the case, it's unpredictable, we don't know what 24 potentially is going to happen but that at least needs to 25 be a concern that you kind of think through because at 0080 1 the end of the day we do want these companies to function 2 and be able to govern effectively, you know, but having 3 said that I don't think it's the case that you kind of 4 have to kind of bite off -- you know, eat the whole apple 5 in order to kind of take this kind of step that would, I 6 think, be quite frankly responsive to what a lot of 7 shareholders are looking to try to do. 8 MS. ANDERSON: Michelle, you had a response to 9 that? 10 MS. LOWRY: Yes. I just wanted to come back -- 11 in terms of the implementation issues, come back to an 12 issue that was brought up before and that's in terms of 13 making sure we have a level playing field between the 14 institutional investors and the individual investors. 15 Because I do think that's important particularly in light 16 of the next panel and some people brought up the issue 17 that with universal proxy maybe individual investors 18 would be at a disadvantage because of confusion, etc., 19 and I would just like to point out that they are clearly 20 at a disadvantage now and I don't think we can disregard 21 that, right? 22 I mean we -- sure, you can go to a shareholder 23 meeting and, you know, vote, pick and choose, mix and 24 match, but the individual investors are exactly the 25 people that are least able to do that now and maybe you 0081 1 can sort of make that happen through mail but it's 2 complicated, it's difficult, again, individual investors 3 are at a disadvantage. 4 MS. ANDERSON: Chris and then Bruce. 5 MR. CERNICH: This is brief but thank you. 6 The one thing I would say, there's an awful lot 7 of discussion, particularly in the media, because it's 8 good drama about who wins and loses in the proxy contest. 9 That is not how institutional investors -- which is the 10 group that I'm more familiar with -- thinks about these 11 things. They think they're voting for what's the best 12 outcome for this company in which they're invested and 13 they are owners. If the debate becomes, well, it's going 14 to give more advantage to one side or the other, it's 15 probably the wrong debate even though it is very 16 important how this is implemented. 17 As far as the discussion of who is going to go 18 first, is it going to be twelve point font and six point 19 font, some of that gets eliminated for institutional 20 investors when it comes through Broadridge anyway but we 21 have two examples in the U.S. where dissident nominees 22 were listed on a company ballot within the last three 23 years; one was a very small nanocap which had almost no 24 institutional investors, the other was about $100 25 million, also small, but it had institutional investors. 0082 1 In the second one, the nominating shareholder held 38 2 percent of shares, probably not a surprise that all of 3 their nominees were elected. In the first one, the guy 4 ran a series of bait shops. He was not the last one on 5 the ballot but he was elected to the board largely by 6 retail shareholders and the person who was not elected 7 was also not the lowest one on there. 8 These are great discussions to have but the 9 real principle here is can shareholders vote the way they 10 think is best for the company in which they're invested? 11 It's not really whether it's going to make it easier or 12 harder for the activist or whether activists are like 13 gremlins and we're talking about feeding them after 14 midnight or any of those issues. It really comes down to 15 can the investors do the right thing for the company in 16 which they're invested and for the fiduciaries on whose 17 behalf they're acting? I'm sorry, the shareholders. The 18 investors -- can they do the right thing as fiduciaries 19 is what I meant to say there. 20 Thank you. 21 MS. ANDERSON: Bruce, you're going to close 22 this out because we are out of time. So go ahead. 23 MR. GOLDFARB: All right. Well, then I'll 24 focus my comment forward towards the retail participation 25 in the process and as we look at the concept of the card 0083 1 and we think about how we do the outreach to get 2 investors to respond, individual investors tend to be 3 apathetic in many instances and it's about helping them 4 take action. One of the ways we can help that process is 5 to consider giving the parties in these campaigns more 6 access to all investors potentially looking at 7 considering releasing the OBO forms in these campaign so 8 investors are having ways to be informed other than 9 potentially through the mail and I think that's a 10 significant concept, potentially, not just what the forms 11 look like but how we're having the ability to reach out 12 to people the way that institutional investors have an 13 informed decision because they do have the ability to be 14 part of the process. 15 MS. ANDERSON: Well, thank you for that 16 excellent segue to the second panel. 17 Panelists, thank you very much for the very 18 intelligent and lively discussion that we just had. 19 We are going to take a little over a ten minute 20 break and we'll be back here at 11:30. 21 Thank you. 22 (Pause in proceedings) 23 MS. ANDERSON: I believe I was probably 24 supposed to say thank you to the Chair and the 25 Commissioners and I totally blew that, too, so thank you. 0084 1 (Laughter) 2 (A brief recess was taken.) 3 PANEL 2: RETAIL PARTICIPATION IN PROXY PROCESS 4 MR. HIGGINS: Welcome back. We're about to 5 convene on the second panel and let me turn it over to 6 David Fredrickson, Associate Director and Chief Counsel 7 in Corp. Fin., who is going to lead us through the second 8 one. 9 MR. FREDRICKSON: Thank you, Keith. 10 State corporate law gives shareholders the 11 right to vote on certain corporate actions. The 12 shareholder vote is the way in which shareholders 13 exercise their rights as owners of the corporation but 14 the system of holding shares and street name has helped 15 to make our markets the most liquid and efficient in the 16 world but one consequence of that system is that the vast 17 majority of shares are voted through the solicitation of 18 proxies. The Exchange Act authorizes the Commission to 19 oversee that proxy season. Our rules are designed to 20 promote, as people have mentioned, well informed voting 21 and to replicate to the extent possible physical 22 attendance at a shareholder meeting. 23 Some observers have expressed concern that 24 retail shareholders represent a decreasing percentage of 25 the shares held by the public and voted at meetings. 0085 1 This panel is designed to open up a discussion about what 2 the causes of this phenomenon are and what are our 3 response should be. We'll try to understand the current 4 state of retail shareholder engagement better and discuss 5 a variety of approaches whether through disclosure, 6 education, technology or voting mechanics to address the 7 situation. Throughout our discussion I'd like to focus 8 on what is impeding, whether in our rules or otherwise, 9 shareholder engagement. 10 Our panelists represent a variety of 11 perspectives on these issues and I'm very pleased to 12 welcome them all. 13 Starting over on my far left, Donna Ackerly, 14 senior managing director of Georgeson Incorporated; Reena 15 Aggarwal, who is the Robert E. McDonough Professor of 16 Finance at Georgetown University and a director of the 17 Georgetown Center for Financial Markets and Policy and 18 sits on a number of corporate boards; John Bajkowski, 19 president of the American Association of Individual 20 Investors; Alan Beller, senior counsel at Cleary, 21 Gottlieb, Steen & Hamilton; John Endean, president of the 22 American Business Conference; Lawrence Hamermesh, the 23 Ruby R. Vale Professor of Corporate and Business Law at 24 Widener Law Institute of Delaware Corporate and Business 25 Law. 0086 1 On my right, Cornish Hitchcock, principal of 2 Hitchcock Law; Niels Holch, executive director of 3 Shareholder Communications Coalition; Jim McRitchie, 4 publisher of CorpGov.net; 5 Nell Minnow, co-founder of the Corporate 6 Library and founder and former board member of GMI 7 Ratings; Robert Schifellite, president of Investor 8 Communication Services at Broadridge Financial Solutions 9 and Darla Stuckey, president and chief executive officer 10 for the Society of Corporate Secretaries and Governance 11 Professionals. 12 Thank you all very much. 13 I thought I'd start with sort of the basics and 14 that is, you know, "why do we vote?" Or "why is voting a 15 necessary part of corporate law?" And to that I'll turn it 16 over to Larry. 17 MR. HAMERMESH: Thank you, David, and 18 Commissioners, thanks for the opportunity to be here. 19 As Commissioner Aguilar may know, I haven't had 20 this much fun this morning since I was here in the 21 building five years ago working on the proxy concept 22 release. So nice to be back. I suspect we may be back 23 again. 24 In any event, what's the importance of voting? 25 It was all over the first panel, I don't need to repeat 0087 1 very much but state law, as you said, David, provides the 2 foundation for a very important mechanism of 3 accountability. If corporate takeovers are important, 4 then the voting mechanism as it's evolved at least under 5 Delaware law makes shareholder voting a critical 6 component of that process. It's a critical component of 7 the shareholder's ability to shape corporate strategy, 8 financial policy and so forth and the conduct of mergers 9 and acquisitions generally. So in the same way that a 10 hospital emergency room is critically important to a 11 seriously injured patient, the voting process is 12 critically important to the issuers who have significant 13 problems. 14 I can't end there, though, without observing that 15 there is a limit -- I think there's a practical limit in 16 terms of how important the voting process is and that 17 there are diminishing returns, and I think it's important 18 for practical people to keep in mind what the net 19 benefits are of tweaks to the voting system; how much 20 effort is necessary, how much more do we want to 21 encourage voting? And why and where do we want to do that? 22 What bang are we getting for the buck? 23 I'll leave it at that. 24 MR. FREDRICKSON: Thank you. 25 Bob, so what can you tell us about what we know 0088 1 about the current state of retail participation in 2 voting? 3 MR. SCHIFELLITE: Okay. Thank you and thank 4 you all for the invitation as well. 5 I'm going to start high level. I have so many 6 numbers here I'm even getting confused already and I 7 haven't even articulated the first metric. 8 Anyway, here's the way to think about it. If 9 you look at street shares versus registered shares, 10 right, so let's start there, generally the number is 11 about eighty-five percent on the street and fifteen 12 percent registered. 13 I think an "a-ha" moment came about a few years 14 ago when we started publishing with Pricewaterhouse the 15 mix between institutional shares and retail shares and 16 now I'm talking specifically about the street and the 17 numbers that we've published -- and my colleague has more 18 precise numbers but let me round it a little bit so, 19 Chuck, don't get mad at me -- think about it this way, 20 seventy percent of the shares on the street represented 21 by institutions, thirty percent represented by retail 22 investors and I think when we started talking about that 23 I think there were many companies, corporate secretaries, 24 IR, that were surprised that the retail shares were as 25 high as they are because when you look at a lot of the 0089 1 websites and you talk to people -- I've won a lot of 2 dinners and bets about what the actual shares because 3 when it's reported on a website through some of the firms 4 that do that reporting what they will do is they'll take 5 an entity like Charles Schwab and say Charles Schwab. 6 All they're seeing is Charles Schwab has a 7 million shares in XYZ company. We, uniquely at 8 Broadridge, have access to see those underlying 9 shareholders and from there we can determine the mix 10 between retail shareholders and institutional 11 shareholders. So seventy/thirty is the number. 12 If you now take it to voting that seventy 13 percent of the institutional represented shares are 14 voting at about a ninety percent rate and you take the 15 thirty percent of the retail shares, they're voting at a 16 thirty percent rate and the number is tweaking down 17 slightly even though there's a lot of things that have 18 been happening from a technology point of view and what 19 we believe if we continue to implement technology there 20 are ways that we can keep the retail investor engaged 21 and, hopefully, improve and I have more information on 22 that but I'll stop for now and see if there's any other 23 questions. 24 MR. FREDRICKSON: Thank you. Feel free as we 25 go along if there are numbers you have that can help 0090 1 inform our discussion, feel free to pipe in. 2 So let's turn to Reena and ask, so what can you 3 tell us about why retail shareholders may vote at 4 different levels than institutional and does it depend on 5 the issues that may be presented. 6 MS. AGGARWAL: So a couple of things. We are 7 talking about how to increase retail participation but I 8 think we also want to think about how to increase 9 informed retail participation, not just increasing retail 10 participation for the sake of increasing the numbers and 11 so in my mind I think the two issues why retail investors 12 don't participate; one is information, they have lack of 13 information and there are some small things that can be 14 done to help with information flow. So, for example, 15 mutual funds have to report -- via NPX -- their voting 16 records and if it could make it easier for retail 17 investors to access that, then at least they will have 18 some benchmark as to how others are voting and that might 19 serve as useful information. 20 In some of our research we actually find that 21 the media plays a very important role, that the media 22 actually impacts how voting occurs. So we're looking at 23 media in terms of compensation. If there are lots of 24 articles about a company and compensation-related 25 articles, then you see more support for shareholder 0091 1 proposals and if retail investors are paying attention to 2 media that tends to be another source of information, 3 good or bad, I won't comment on that. 4 A third thing, I'd say, is not just a retail 5 issue but also an institutional issue. Proposals are not 6 known well in advance; what is going to be on the ballot 7 is not known on the record date quite frequently and so 8 in one of our projects we're looking at recall of shares 9 that are lent out -- this is mostly by institutional 10 investors -- challenges. I don't know whether to recall 11 my shares because I don't know what's going to be on the 12 ballot. I have some good idea based on last year but I 13 don't know what might be on the ballot, and I think 14 that's another very U.S.-centric issue that doesn't tend 15 to be a problem in other countries. 16 So the second group is retail investors think 17 they can't make a difference. They think they can't make 18 a difference, institutions own a big chunk which is 19 actually very wrong thinking because we know that twenty 20 to thirty percent dissent votes can make a big 21 difference. Again, in some of the work I've done we find 22 director turnover starts happening as soon as directors 23 are getting thirty percent dissent votes. So you don't 24 have to have majority in order to actually have an 25 impact. Just twenty/thirty percent dissent votes can 0092 1 start making a difference. So retail investors tend to 2 vote more in mid-sized companies than larger companies I 3 think, partly, because they think they can make more of a 4 difference in mid-sized companies but I think it's about 5 education, that twenty/thirty percent votes can make a 6 big difference and the retail investor vote can make a 7 difference. So between the combination of getting retail 8 investors informed and getting them to understand that 9 even a few percentage can make a big difference is an 10 important way to be thinking about it and I'll come back 11 to some of the other statistics later on. 12 MR. FREDRICKSON: Great. Thank you. 13 Well, one of the things that's often said about 14 the importance of retail ... of all shareholder voting is 15 to obtain quorum and I was interested, Donna, if you had 16 a perspective on to what extent does the difficulty or 17 impossibility of obtaining quorum affect voting? 18 MS. ACKERLY: Thanks, David, and thanks 19 everyone else for inviting us here. 20 We have experienced a number of our clients 21 facing difficulty achieving quorum and those clients 22 include companies with a large retail population, you 23 know, unlike what Bob was saying where you have a seventy 24 percent institutional investor base and thirty percent 25 retail, we have clients that are the flip side, seventy 0093 1 percent retail and thirty percent institutional. So it's 2 often difficult achieving quorum in those situations and 3 then there are other situations where you have companies 4 that don't include auditors on the ballot so there's no 5 retained proposal on the ballot really to measure the 6 quorum so you're really relying on purely instructed 7 votes, whether it be on directors, stock plans or 8 whatever the case may be. 9 So these are challenges that we face in helping 10 clients achieve quorums for the meetings. 11 MR. FREDRICKSON: Can you discuss a little bit 12 about, you know, what do you do to identify the problem and 13 engage the problem when you realize there may be an 14 issue? 15 MS. ACKERLY: Sure. Well, some of the 16 strategies that we use to engage retail investors include 17 reminder mailings. And reminder mailings can be targeted 18 towards a certain population of the shareholder universe 19 or it could be everybody, it just really depends on what 20 the largest, as I call it, the bang for a buck that we're 21 going to get so we don't spend a lot of clients' money 22 unnecessarily. 23 We publish toll free numbers. We set up toll 24 free numbers for inbound calls. We make outbound calls. 25 We utilize what we call our "TOVA" process which is a 0094 1 unique tool that's utilized by proxy solicitors to help 2 bring in the vote. So essentially it works as we're 3 engaged in conversation with the retail investor and we 4 offer them the opportunity to vote on a recorded line. 5 We can then transmit that vote to the tabulator if it's 6 for a registered shareholder or to Broadridge for street 7 name shares. So that has certainly helped. 8 We started using robocalls, which is a recorded 9 message by a member of senior management; the CEO or the 10 chairman that essentially says -- it goes out en mass to 11 a large number of shareholders that says, please vote, 12 your vote is really important, we need your help. 13 Other things that we've done at certain times 14 in my career is we've held town hall forums to engage 15 with retail investors which sometimes work. It depends, 16 again, who the audience is but I think that's more for 17 private companies rather than public companies. 18 Let's see, what other things have we done? 19 We've done blast e-mails, we've set up websites with 20 links to the actual voting sites. 21 So these tools definitely work but, again, it 22 costs money and that's the biggest challenge that our 23 clients face. 24 MR. FREDRICKSON: Thank you. 25 So following up on Reena's observation about 0095 1 communication and also from Sarah's on the last panel 2 that, you know, voting is sort of an episodic, once a 3 year or special meeting. And I was interested, Darla, so 4 what kind of effective strategies do companies use to 5 communicate throughout the year? 6 MS. STUCKEY: Well, thanks again for having me. 7 Right now, I don't know that issuers are doing 8 a lot of communication outside the annual meeting 9 process. They would like to -- some would like to. I 10 will say the vote is more important. I think it gets 11 more important every year. "Say on Pay" has created a 12 lot of interest and I agree with Reena that she's 13 absolutely right that a twenty or thirty percent makes a 14 difference particularly on a Say on Pay vote. Companies 15 want to get those votes in so they do have a desire to 16 get to their retail holders more easily. 17 Some companies, I would say, very large cap 18 consumer oriented companies are interested in getting to 19 their shareholders who are also consumers of their 20 product maybe on social media, things like that. There 21 is a desire, again, on some companies' part to talk to 22 shareholders, maybe on a quarterly basis, send a letter, 23 send some news probably most likely via e-mail. I 24 haven't heard of anybody that's really doing a lot of 25 mail campaigns like they used to I think a long time ago. 0096 1 So I mean it is a tough problem for all the 2 reasons people have already been speaking about but 3 companies do want their retail holders to vote. They 4 also want them to be informed as Commissioner Aguilar 5 said but they also want a process that's fair and as cost 6 efficient as possible, particularly corporate 7 secretaries, it's in their budget -- you know, the proxy 8 statement, printing, mailing, those things are in their 9 budget line so they're going to work to try to do that as 10 efficiently as possible. So those are the competing 11 considerations. 12 MR. FREDRICKSON: So interested on the investor 13 side, so what kinds of communications, John, would you 14 want or would you think investors want on a more regular 15 basis outside the proxy statement? 16 MR. BAJKOWSKI: Well, our membership base, 17 we're a membership association of individual investors 18 that want to be active in the process and relative to 19 what Robert observed, about half our members indicate 20 that they vote regularly as far as their proxies go and 21 in reaching out to them -- we actually did a survey of 22 our members this past weekend, we sent out a survey to 23 get a feel for their proxy participation, their voting 24 and I mean we have members that associate themselves as 25 being more knowledgeable than a typical investor as well 0097 1 and in looking at what kind of information they want 2 their focus was really one of -- one word that actually 3 came back was kind of interesting was English -- you 4 know, when they get communications they want things to be 5 simple. They feel often it's in "legalese," written for 6 lawyers but it comes down to "why," you know, "why should 7 they participate?" And the overwhelming sensation I got as 8 I was going through especially the open-ended responses 9 to the questions was that, really, members don't vote 10 because they don't really feel like their vote matters. 11 I mean one member here said, "I stopped voting regularly 12 because it has no affect on what the board does. I 13 realize that I am part of the problem. If I don't like 14 what the board is doing I simply sell the stock." So I 15 think most retail investors vote with their feet; if they 16 like what the company is doing they hold on to the 17 shares. Another member here said, "I vote about half the 18 time, most of the time I don't vote when I'm satisfied 19 with the board and when I think something is being 20 managed poorly, then I sell my shares." I think that 21 seems to be the sentiment that's going on. 22 The relationship starts with the broker. About 23 half of our members get their communications from their 24 broker electronically. About half elect to get paper 25 communications and the voting kind of follows in that 0098 1 line as well but a common thread that I saw was also 2 people are more likely to respond if they get something 3 in the mail. They get a notice in the mail, they're more 4 likely to stop what they're doing and actually react to 5 it, whereas, we all get inundated with e-mails, it's 6 quite easy to kind of pass that up. 7 So if you want to engage the investor, I guess 8 mail seems to be -- at least for our membership -- a 9 proposed method of getting it and somehow communicating 10 to them that their vote does matter. I mean, people will 11 jump through hoops, go over walls or whatever it is if 12 they feel like what they're doing benefits them. If they 13 feel like what they're doing has no impact they're more 14 likely to simply be quiet and step back. 15 MR. HIGGINS: Any data on that, Bob, on mail 16 versus e-mail? 17 MR. SCHIFELLITE: Yes. Yes, I do. 18 So this is as it relates to shares; right? For 19 retail shares, not positions but shares, the lowest 20 return of shares is from a paper notice as in notice and 21 access; right, so that's about eighteen percent of the 22 retail shares are returned if it's sent by paper notice. 23 Next is "e" so if you deliver the information 24 electronically it's almost twenty-three percent. So a 25 pretty significant up tic. When you send a full package 0099 1 through the mail that retail voting percentage rate is 2 forty-one percent so it is a significant up tic. 3 Now, I would say that typically what will 4 happen is even in a notice and access distribution many 5 companies, especially the larger companies are going to 6 do a hybrid where based on share range they will mail 7 full package to those retail investors and investors 8 overall with more shares. So you tend to see more voting 9 from retail investors that have more shares and maybe 10 it's because they do feel it can make a difference, it's 11 more meaningful, they have a bigger investment in that so 12 that's what's happening as it relates to the vote and, of 13 course, you know, just to take up on a couple of things 14 that Donna had said, we are finding now -- especially 15 because of the realization that retail is bigger and 16 represents more than, I think, many thought and Donna is 17 right, you know, the smaller mid-cap's retail is higher. 18 The numbers I gave are overall so even Fortune 1000 19 companies or 500, you're still seeing a seventy/thirty 20 mix or something close to that. 21 We've started experimenting with even Federal 22 Express to certain shareholders and I don't have enough 23 data to say it's validly accurate or statistically 24 accurate but it's amazing when you tell that investor you 25 care enough to send them a Federal Express or overnight - 0100 1 - and many times with a return which is, I think, a pain 2 in the neck because you have to go somewhere, you can't 3 just put it in your mailbox -- the return rates -- again, 4 limited sample -- is very, very high. 5 We've also now -- issuers are coming to us and 6 saying we want to change the package. Everybody knows 7 that blue polywrap. Well, people are saying, we don't 8 want the blue polywrap, let's figure out how we can do 9 more of a marketing campaign, make it more appealing and 10 make it more likely that somebody will open it and do 11 something and take action. 12 So there's a lot of activity all of a sudden 13 and I think it's because of the comments that have been 14 made about it does make a difference now and getting more 15 investor participation is the right thing to do and 16 important for companies. 17 MR. FREDRICKSON: Alan, it looked like you had 18 your finger on the button. 19 MR. BELLER: Yes, I was just listening to all 20 of this and it seems to me that there are two 21 observations worthwhile to make based on what we've heard 22 so far; one is that the principal obstacle to getting 23 shareholders to vote is various aspects of the 24 communication problem if you will; whether it's getting 25 the materials versus electronic, versus paper, versus 0101 1 FedEx and I may be partly to blame for some of this as 2 some of you may know because E-proxy happened on my watch 3 and we can come back to that because I actually have some 4 thoughts about that but how do you communicate more 5 effectively with shareholders and in terms of the staff 6 and the Commissioners I guess I would say think about 7 Securities Offering Reform, think about breaking down 8 the barriers to communication. Filing requirements may 9 be barriers, E-proxy may be a barrier. 10 I would submit that OBO/NOBO is a huge barrier. 11 There's been ink spilled on that and I'm not going to 12 spend any more time on it, but I would submit that OBO/NOBO 13 keeps -- go back to your first panel; you've got these 14 very complicated ballots, I don't care whether they're 15 the current ballot or the universal ballot, and you can't 16 talk to -- neither proponent can talk to the OBOs on the 17 telephone and say, well, if you want to vote for Sam you 18 check this box and if you want to vote for Dorothy you 19 check that box, and that's a problem. 20 The second observation I would make is that I 21 don't think there are very many examples back in the old 22 days where the lack of retail participation was outcome 23 determinative and that's true to a large extent still 24 today. If you've got a company that's in a proxy fight 25 they're going to find enough retail voters and there are 0102 1 lots of examples and Bob and others can tell -- proxy 2 soliciting firms are paid hundreds of millions of dollars 3 to go find those retail investors when the company needs 4 them and the activists are spending the same amount of 5 money and doing the same thing so if somebody needs 6 retail to get to 51 they're going to find them. 7 What I think is changing is as some people have 8 said, twenty or thirty is now an important number in 9 terms of things. You didn't have Say on Pay ten years 10 ago, you didn't have vote no campaigns ten years ago and 11 twenty to thirty is the new fifty, and I think what we're 12 seeing some of the developments of encouraging retail to 13 vote more and some of this retail catching on to vote 14 more is a recognition that, if outcome determinative is 15 twenty-five, retail is much more important than if outcome 16 determinative is 51 and that's a phenomenon that I think 17 we're seeing so that was what I wanted to throw out. 18 MR. FREDRICKSON: Thank you. We do appreciate 19 that and a good segue to Niels. 20 So how would you characterize or what would 21 your views on what barriers exist today on 22 communications? 23 MR. HOLCH: Well, thanks very much, David, for 24 inviting me today and to the Commission and to the staff. 25 Shareholder Communications Coalition comprises 0103 1 three associations; the Business Roundtable, the Society 2 of Corporate Secretaries and the National Investor 3 Relations Institute and we focus exclusively on 4 shareholder communications and proxy voting. It's sort 5 of the voting mechanics of what former Chair Shapiro 6 called "the proxy plumbing" and our view is -- and we 7 would agree with Mr. Beller -- that the mechanical rules 8 that were enacted back in the 1980s have really outlived 9 their usefulness. I think at the time the set up for 10 brokers and banks to control proxy distribution and to 11 have a paper based system and all of the ideas that went 12 into those rules made sense back in 1983, but obviously 13 since then there's been a huge change in the way our 14 society interacts with each other in the way technology 15 has evolved and also in the corporate governance 16 standards that companies have to address, and so we would 17 change the system. 18 You know, right now it's a bifurcated system or 19 at least I would call it a bifurcated system in which 20 companies know who their registered shareholders are 21 which would be fifteen to twenty-five percent probably of 22 their shareholder base typically. Their transfer agents 23 communicate with those folks. They do the proxy 24 distributions directly and tabulate the proxy cards and 25 then on the street name side which is 75 percent to 85 0104 1 percent of the shareholders the companies have to deal 2 with the OBO/NOBO system and are really not able to access 3 those shareholders and there were certainly privacy 4 concerns, I think, back then with giving people the 5 ability to be anonymous and we think those privacy 6 concerns just aren't the same set of issues today and so 7 what we would suggest -- you know, our view is that the 8 OBO/NOBO system really has outlived its usefulness. We'd 9 like to see companies have access to a list of their 10 shareholders so they can communicate with them directly 11 and we believe that you can build protections into those 12 concepts so that anybody who does want to remain 13 anonymous could remain anonymous and operate in nominee 14 form if they wanted to and we think that would open up 15 the system and so instead of having two different 16 entities communicating proxy material to shareholders in 17 a sort of paper based system you could move this more to 18 electronic; you'd have one shareholder list that you'd be 19 operating from and companies as well as investors could 20 communicate more effectively and it would also open up 21 the opportunity for lots of innovation and communication. 22 I mean our communication systems are changing 23 daily and the SEC rules are holding back that innovation 24 and we think the best way to get retail participation up 25 -- it will never be perfect but through robust 0105 1 communication and simple systems that allow communication 2 will really improve the system. 3 Sorry to take so long. 4 MR. FREDRICKSON: No, no, no. 5 MR. HOLCH: It's a complicated subject. 6 MR. FREDRICKSON: It is. I want to come back 7 to you and find out what we know about sort of how -- 8 what we know about retail shareholders and the OBO/NOBO 9 status but I wanted to explore a little bit about -- to 10 anyone -- you know, how often are NOBO lists requested 11 and how are they used and what kinds of communications do 12 you think would be different if there weren't the 13 distinction. 14 MR. HOLCH: Well, Donna may be better at 15 answering that question about NOBO lists but companies 16 are not able to use the NOBO lists for proxy 17 distribution. They have to use the street name system 18 for proxy distribution so the NOBO list really doesn't 19 add a lot of value, plus, a lot of companies want to 20 communicate with all their shareholders at the same time. 21 They don't want to just communicate with a subset of 22 their shareholders and the NOBO list is sort of an 23 artificial way of distinguishing shareholders -- NOBO v. 24 OBO -- and the way in which a shareholder gets to be an 25 OBO or a NOBO is somewhat opaque. I think I'm an OBO at 0106 1 one of my brokerage firms and I'm a NOBO at the other and 2 I don't think I've ever been asked. 3 So it's a distinction that isn't really helpful 4 and I don't think companies find it useful even though 5 they are allowed to get the NOBO list but Donna would 6 probably be a better source for that question. 7 MS. ACKERLY: Thanks, Niels. 8 It's true, we utilize NOBO lists probably in 9 about fifty percent of our proxy campaigns and more often 10 where there's something that's challenging on the ballot 11 and the process that we utilize is what I mentioned 12 earlier is our Televote campaigns so it's an outreach by 13 telephone to the NOBO accounts with a targeted share 14 range and then we just keep calling until we get the 15 benefits that we need and get the vote that we need. So 16 sometimes a very costly venture for companies but it has 17 to be done. 18 MR. FREDRICKSON: Do you have a sense of how 19 often they are requested or the NOBO list is requested or 20 used outside of a proxy just for a regular -- 21 MS. ACKERLY: It's not -- they're rarely used 22 outside of a proxy. I mean companies do request them but 23 I think it's more just to find out who their shareholders 24 are. 25 Some companies think that they probably get 0107 1 more information from a NOBO list but, quite frankly, it 2 really doesn't help much outside of a proxy campaign. 3 MR. FREDRICKSON: So, Bob, back to you. 4 Oh, sorry. 5 MS. STUCKEY: Can I make a couple of comments 6 of that? 7 MR. FREDRICKSON: Yes, of course. 8 MS. STUCKEY: Donna, did you mean you use NOBOs 9 in fifty percent of every -- even a garden variety annual 10 meeting? You're talking about contests? 11 MS. ACKERLY: It's not contests it's really 12 challenging shareholder meetings, whether it's a Say on 13 Pay vote, a stock plan or something that's unusual where 14 we need a high retail participation. 15 MS. STUCKEY: Okay. Right. So then that is 16 consistent with the back of the envelope research that I 17 did with my members. You know, they would say, two times 18 in the last eight years or one time in the last five 19 years I've done it. 20 I will say, though, that the work of the Proxy 21 Fee Advisory Committee helped because they are now 22 cheaper to get and you don't have to buy the entire list, 23 you can buy a piece of the list so it's cheaper. So 24 companies are happy about that. 25 MS. ACKERLY: But the biggest challenge, of 0108 1 course, with NOBO lists is that it only gives you just a 2 certain portion of the shareholder base so you're kind of 3 relying on that to really give you some intelligence but 4 then there's this unknown factor of the OBOs that we just 5 have no insight on who they are. 6 MR. FREDRICKSON: What insight can you give us, 7 Bob, on OBO/NOBO and retail? 8 MR. SCHIFELLITE: Well, I think it's 9 interesting because I think the data suggests something 10 different than what was just being said. 11 If you look at the split of OBOs and NOBOs, you 12 know, the OBO shares are probably -- and I haven't looked 13 at this recently but I'm going to still use my -- it's 14 probably around 75 percent of the shares are OBO, 25 15 percent are NOBO. The OBO shares are the majority of 16 institutional investors and I'll say high net worth 17 investors. 18 We all know the default has always been you 19 become a NOBO by default. You have to say, I want to be 20 an OBO. I think there's been a trend of more individuals 21 of late saying, I want to be an OBO because of concern of 22 privacy and everything else that's going on in the world 23 but the interesting data is that so the OBOs, which is 24 the piece we say we can't communicate directly but we 25 can, they're voting at the very highest rate. They're 0109 1 voting at the institutional rate, they're voting at the 2 ninety-something percent rate. The NOBO is primarily 3 retail, they're voting at the thirty percent rate and the 4 lowest component of voting is from registered 5 shareholders. That is the lowest shareholder 6 participation is from registered shareholders. Now, 7 there is a component of employees in certain of those 8 registered accounts and we know employees vote even lower 9 than normal registered shareholders. 10 So it's interesting what the data show versus 11 what some of the perceptions of communicating and being 12 able to communicate and not. 13 MS. AGGARWAL: David, I'm going to ask the 14 group something. 15 It's interesting to look at the participation 16 rate between management sponsored proposals and 17 shareholder sponsored proposals. Management sponsored, 18 it's been about 77 to 81 percent but shareholder 19 sponsored proposals, the participation rate is much 20 lower. At least the studies I've done, it's more like 73 21 percent/74 percent, so several points lower than 22 management sponsored and I wonder how much of that is 23 driven by institutions and how much is driven by retail? 24 So retail tends to vote with management so is a lot of 25 that difference really because of retail participation? 0110 1 MR. SCHIFELLITE: I hope you weren't looking at 2 me because you stumped me on that one so I haven't looked 3 at it that way but -- 4 MS. ACKERLY: I would think that it's the 5 retail participation makes the difference because 6 institutional investors are pretty much -- depending upon 7 what the issue is -- are going to support the shareholder 8 resolution to a large extent if it's something that's a 9 governance related issue. Where if it's something sort 10 of garden variety I'd expect that they really don't care 11 about it and wouldn't vote on it. 12 MS. AGGARWAL: Actually, there's something 13 pretty interesting there too. Shareholder sponsored 14 proposals, the support rate, has gone up from sort of low 15 twenties to mid-thirties. So even though participation 16 is less in shareholder sponsored proposals but the 17 support rate has gone up pretty dramatically in the last 18 few years and I think partly because they're being 19 written better and better proposals are coming up. 20 That's probably one of the reasons. 21 MS. ACKERLY: It could be but it's also, again, 22 the specific proposal itself whether it's a governance 23 related issue or if it's just something that sort of 24 garden variety people don't care about. 25 MR. FREDRICKSON: I just wanted to circle back 0111 1 to Jim on a question earlier of the current state of 2 communications between companies and the shareholder 3 base. 4 What kinds of communications do you think 5 companies are making that are useful to retail 6 shareholders and what would you like to see? 7 MR. MCRITCHIE: From companies? I guess I'm 8 looking at it mostly from other activists or other 9 shareholders. From companies? I don't know, it seems to 10 me that companies communicate to me pretty well about 11 what they want so I don't -- I want to talk about these 12 other things. 13 MR. FREDRICKSON: We'll get to them. I just 14 wanted to make sure that I hear -- I then wanted to ask 15 Nell, so in terms of what efforts are undertaken or 16 should be undertaken to educate retail investors about 17 their rights, their abilities to engage? What do you 18 think works and what do you think some or all of us could 19 do better? 20 MS. MINNOW: Well, nobody knows better than the 21 SEC that you can lead a shareholder to a lot of very 22 dense language but you can't make them read it and I 23 think you could -- the experiment has been tried many 24 times to put, you know, call this number and you'll get 25 $100.00 in the middle of some dense disclosure and no one 0112 1 ever does. So I don't think that disclosure is 2 necessarily the reason. 3 I'm very interested in Mr. Schifellite's idea 4 of making better use of the packaging and really 5 communicating the urgency and importance of the 6 communication itself rather than anymore information 7 about the pay plan or the shareholder proposal; just the 8 very fact that it's expensive to the company if you don't 9 vote, I think, will get people's attention. 10 You know, shareholders, as you know, and 11 individual shareholders are often referred to as 12 rationally apathetic because they can do a cost benefit 13 analysis. These are sophisticated people -- a very small 14 percentage of investors who make their own buy and sell 15 decisions and they can tell that this is not really worth 16 their while and so it seems to me the most important 17 thing to communicate to them is that it is worth their 18 while and that it does cost them money if they don't vote 19 but you can't really change their idea of the benefit. 20 The fact is that there is a huge collective choice 21 problem in any kind of a shareholder vote and any effort 22 that they spend is going to be greater than any marginal 23 effect that they get in terms of the cost or in terms of 24 approval of the substance of the item. 25 So what you really have to do is deal with them 0113 1 on the cost side and there, I think, the greatest 2 improvement would come from either following the Folio FN 3 example. Folio FN, of course, created by former 4 Commissioner Steve Wallman. I have a lot of -- not a lot 5 of in terms of dollar value but a lot of different stock 6 in a lot of different ways including stock certificates 7 in a safe deposit box and, overwhelmingly, the easiest 8 way to vote shares is through the Folio FN model. So if 9 they could do it, then Schwab and everybody else can do 10 it too. 11 So that's what you want to do is really 12 communicate with them that it's cheap. Even individual 13 investors, even retail investors generally don't have 14 stock certificates in their safe deposit box because they 15 want to be able to trade and so they're doing it through 16 some entity and if Steve Wallman can do it, then 17 everybody else can do it, too, and you want to also give 18 them access to information. They're understandably 19 skeptical to what the company has to say to them, what 20 the executives have to say to them about the benefits 21 from their proposals and so you want to make them feel 22 comfortable that they know what they're doing and you 23 have to reduce the costs of that and that means 24 independent assessments of the kinds that the 25 institutions get from ISS and the other proxy advisory 0114 1 firms. 2 So the way to do that is that people like 3 Schwab and Folio FN and E*Trade should be able to let you 4 link into what CalPERS is doing, what other independent 5 people are doing and then at least you've got some kind 6 of an assessment, you feel like you're seeing both sides 7 and you can vote those shares knowing that you've made a 8 thoughtful decision. 9 MR. FREDRICKSON: Thank you. I have a couple 10 of people itching to join this conversation. We'll start 11 with Con and then we'll go to Jim. 12 MR. HITCHCOCK: Thanks, David, and thank you 13 for the invitation. 14 I want to pick up on the information point 15 because I think that's key and that the internet can be a 16 terrific tool for doing that and I think it's important 17 to ask where do retail investors get their information 18 from, well, where the institutional investors get their 19 information from. 20 There's a recent study out from Equilar, R.R. 21 Donnelly and Stanford says three major sources: (1) 22 their own internal research, (2) proxy advisors and (3) 23 engagements with the companies. Well, those options are 24 not really available to retail investors. Maybe they 25 have an investment advisor or a broker they can talk to 0115 1 but they have to get their information from somewhere 2 else. So where would they get it from? The media are 3 certainly one source. Can they get it from proxies? 4 Well, Sarah Teslik quoted Henry Stimpson in the last 5 panel, I will match with a quote from Dean Atchison, who 6 once said that, "Memoranda are written not to inform the 7 reader but to protect the writer." Question, can the 8 same be said of proxies? I'll leave that to you. But 9 what value do proxies have? What purpose do they have in 10 terms of advising retail investors? 11 I would agree with Anne Simpson's comment 12 before, they provide a base line of uniform disclosures 13 across sectors, across industries that provide a 14 mechanism for third parties, be they journalists, 15 analysts, ten best list, Jim Kramer, you name it, to 16 focus on what individual companies are actually doing and 17 to provide that information and that is information that 18 people would find valuable and I agree with Nell a minute 19 ago, the question then is how do people get that 20 information. The internet is a perfect source for that 21 because it does two things very well; aggregates 22 information, number one, and number two, let's you as the 23 user personalize a particular site. So you can find 24 information there that's easy to access. I worked with a 25 company called Moxy Vote for a couple of years that 0116 1 sought to be -- it was founded by some entrepreneurs with 2 tech and financial backgrounds that sought to be a source 3 for retail investors. They couldn't make it because of 4 certain regulatory issues which I'll get to in a moment 5 but in the short time they were up and running they had 6 200,000 subscribers who were voting 30 million shares and 7 they were getting a lot of the information from advocates 8 of particular sources who wanted to post there because 9 they figured this is a way -- the internet is a way to 10 reach retail investors. It's the way that individuals 11 these days organize their activities. 12 Now, what are the problems with having a site 13 like that that is neutral, that provides the information? 14 Well, one thing is retail investors will not pay to vote. 15 It's been empirically established that they will not pay 16 49 cents to vote. How do we know that? That's the cost 17 of a postage stamp and people do not put postage stamps 18 on the prepaid cards. They don't pay to phone in their 19 vote to an 800 number. They don't pay if they get a 20 control number and go to Proxyvote.com and vote in that 21 fashion. So the cost issue is one. 22 But I wanted to talk a little more broadly 23 about -- and I'll come back to that in a moment -- a 24 major problem that we had from a business standpoint is 25 that not all brokers were willing to refer materials from 0117 1 chitchcock@gmail.com to Moxyvote.com and the reason is 2 they cited a New York Stock Exchange rule that says 3 brokers deliver to one of two sources; the beneficial 4 owner or a registered investment advisor, and in talking 5 with brokers half of them went along, the other half 6 said, oh, no, the SEC says we can't do that. Well, okay, 7 I mean I would suggest that's something to take a look at 8 and we talked to FINRA and said, why is this, and someone 9 from FINRA made a very astute observation, they said, 10 brokers don't want to do anything more than they have to. 11 Okay, so that was a problem that if it meant doing more 12 work in terms of just substituting an e-mail address for 13 another. 14 It means one thing if you're dealing with an 15 RIA because there's a list of RIAs you as a broker can 16 look at and figure out, yes, this is a proper person to 17 forward information to. So that's something that could 18 be addressed by rule-making but that's a very practical 19 problem for anyone who wants to be a neutral internet 20 advisor not managing money, not offering advice but 21 serving as a platform to give advice. 22 The second issue is really one of cost and the 23 Broadridge representative can talk about that but if I'm 24 an institution and I vote one million shares there's a 25 transaction fee. If I am an individual and vote ten 0118 1 shares it's the same transaction fee. So if one wants to 2 plug into the Broadridge system and act as an agent for 3 individuals and you have 10,000 people voting 100 shares 4 as opposed to one person voting a million shares there 5 are problems there. The cost issue is something that 6 needs to be looked at. If you're a Glass, Lewis or an 7 ISS, yes, you're giving out advice, there's a monetary 8 relationship, a business relationship, you know, costs of 9 voting can be baked into the overall package but that's 10 not a situation if somebody wants to say, we want to 11 serve as a forum, we don't want to manage your money, we 12 don't want to tell you how to vote but we want to be a 13 forum where information is collected. So that is 14 something that the Commission would need to look at, too, 15 in terms of a system that would be fair to Broadridge if 16 they're going to be processing this but also doesn't 17 discourage people because they'd have to pay 49 cents or 18 something else. 19 I want to emphasize one point in closing. I'm 20 not here to suggest that the Commission should try to set 21 out to devise the perfect website for retail 22 participation but I think if some of the barriers we're 23 talking about could be addressed there would be an 24 opportunity for other entrepreneurs to come along and 25 say, let's find a way. There was obvious interest in 0119 1 this and I think it can only continue to grow. 2 MR. FREDRICKSON: Thank you. Jim. 3 MR. MCRITCHIE: Thanks for coming back to me 4 and thanks also for inviting me. As an individual 5 shareholder -- an individual retail shareholder it's a 6 real pleasure to serve on this panel. 7 I started my internet site twenty years ago to 8 try to reach out to other individual retail shareholders 9 and help them figure out how to vote and I have learned 10 something over the twenty years; one thing is that we 11 tried a lot of kind of pull technology because I kept on 12 sending people to Proxy Democracy which scraped the 13 predisclosed votes of CalPERS, CalSTERS, Florida SBA, 14 Calvert, about a dozen different -- maybe ten different 15 predisclosures or a couple of predisclosures that don't 16 want to be posted there but one of the problems is people 17 have to want to go to Proxy Democracy. I mean people are 18 so apathetic -- well, first of all, they have to know 19 about it and there's only a few people that read my site 20 so they don't get shown the way but what we really need 21 is push technology. We need these -- and I think Reena 22 hit the nail on the head is that if people see how others 23 are voting then that helps them to decide how to vote. 24 The thing is, as we've made shareholders more powerful, in 25 a way, through having a vote on Say on Pay and whatever, 0120 1 the proxy has grown larger and larger. I mean I've got a 2 hundred different companies that I have very small 3 amounts of money in and I'm a fanatic but I don't read 4 through a hundred different proxies all the way through, 5 I look at little tidbits. So what we really need is push 6 technology so if we have predisclosers -- and we're 7 getting more, I mean Norges Bank said they're going to be 8 predisclosing on many things now where they think it can 9 make a difference. 10 People don't go to Proxy Democracy to figure 11 out how to vote but they do go to Yahoo Finance, they do 12 go to The Wall Street Journal, they do go to Seeking 13 Alpha, they go to several different sites to check on 14 their stock. They're very interested in the stock price 15 and then they look -- when they go and check on the stock 16 price they look down and they see are there any news 17 feeds there and the news feeds they're usually looking at 18 -- the news feeds usually are about speculation as to 19 what's going to happen in the next week, the next day, 20 whatever to the stock price but what if the news feed had 21 a push from a site like Proxy Democracy that announced 22 the predisclosed votes and you looked down at the news 23 feed and you see, oh, I see CalPERS voted yesterday, let 24 me click on that button and see how they voted. I think 25 that's going to make a world of difference to 0121 1 shareholders and if it doesn't, you know, I think they'll 2 click on that button to see how they voted and then 3 they'll go, "well, I'm not sure," but if they come back 4 tomorrow or the next day and they see, "okay, now it's 5 CalSTERS voting or now it's Norges voting, now it's 6 Calvert voting, you know, I'm coming to this site and I'm 7 seeing how all these people are voting, maybe I should 8 really pay attention to this." So that's kind of step 9 one. 10 Now, in step one it would be really, really 11 helpful if the SEC required XBRL coding of all the items 12 voted on the proxy so that you can compare these 13 predisclosed votes across platforms. So that's step one. 14 Step two -- 15 MR. HIGGINS: Just on the mechanics of it, does 16 putting an XBRL on a predisclosed -- 17 MR. MCRITCHIE: On all the proxies. 18 MR. HIGGINS: Right. 19 MR. MCRITCHIE: On predisclose -- 20 MR. HIGGINS: Right now the NPX picks up 21 historical -- 22 MR. MCRITCHIE: Yes, that's kind of late. 23 MR. HIGGINS: Which is a little late; right. I 24 don't think we have a requirement that anybody file a 25 predisclosed -- 0122 1 MR. MCRITCHIE: No, no. I mean well, they file 2 their proxy and basically what it is is you've got a a 3 requirement that they've got to file the NPX six months 4 or whatever it is after the fact, okay, which doesn't do 5 a lot of people a lot of good because six months after 6 the fact, you know, people might have thought about it at 7 the time, well, this is important but am I going to 8 remember to look at six months after -- then, also, a lot 9 of people own stocks through -- well, there's all kinds 10 of -- these things don't get passed through, okay, so if 11 you're in a retirement savings plan the fund may have to 12 report the votes but your retirement savings plan doesn't 13 have to report the votes and they don't have to create a 14 link back to the people that have to report the votes. 15 But anyway, if you require XBRL coding of the 16 proxy and the items in the proxy, then it's easy enough 17 for people to go out and scrape that data and show 18 comparisons to people and so the second step then would 19 be most institutional shareholders, they don't look 20 through the proxies either. I mean I've got a hundred of 21 them, CalPERS has 3,000 of them or whatever. They don't 22 go through every proxy and read all of the items. They 23 basically set up a proxy voting policy and then they look 24 at the things that fall outside of the boxes so their 25 proxy voting policy might say, for example, we support 0123 1 majority vote requirements. So if someone has a proposal 2 for majority vote requirements they're always going to 3 vote for it. It's the things that kind of -- you know, 4 the contests and whatever, that's where they're going to 5 spend most of their time. 6 Well, an individual investor needs the same 7 thing. We can't look at all the -- read all the proxies 8 and everything, we need to be able to have a system where 9 we can answer a few questions and then a phone app or 10 something delivers to us prefilled out proxies based on 11 the questions that we answered and I think that we can do 12 this initially with a very few number of questions. I 13 mean it's not going to be -- as we work this through the 14 years it can get more and more sophisticated so those who 15 want to fill out a survey like they would when they're 16 trying to find somebody to marry, you know, they might 17 fill out a very long survey, whereas, somebody else 18 might -- 19 MR. FREDRICKSON: You're suggesting a match.com 20 for proxies -- 21 MR. MCRITCHIE: Well, yes, but I think we can 22 start it with just a very few questions, a very few 23 questions about values and that will help and so then you 24 would get kind of a predelivered proxy filled in and you 25 would then sit down with that and you'd go to a proxy 0124 1 vote and you'd vote using that information and then the 2 kind of third step is the client directed voting platform 3 where you could actually just push the button and say, 4 yes, I like this vote, or to automate it even further, 5 you tell me how I voted based on my prefilled out -- 6 MR. FREDRICKSON: It seems to be we're going to 7 the Amazon -- 8 MR. MCRITCHIE: Well -- 9 MR. FREDRICKSON: -- if you like this book 10 you'll like this stock? 11 (Laughter) 12 MR. MCRITCHIE: Well, but since the second -- 13 you know, if you vote again that will cancel out the 14 first -- so if I get a message that says, okay, Jim, 15 here's how you voted based on your survey and we 16 prefilled the proxy for you and we actually voted for you 17 -- which was the case at Moxy Vote. I mean you could -- 18 they had a complicated default kind of a tiered system. 19 I mean you could have all the different types of systems 20 based on questions, based on if-then possibilities, but 21 you know, a client directed voting platform, what we 22 don't want is the initial client directed voting proposal 23 which came out right after broker voting was eliminated 24 and the client directed voting idea that was put in there 25 was to basically recapture the broker voting. So we 0125 1 don't want that but basically, you know, then the third 2 step is to then be able to push a button, see how you 3 voted and then if you don't like how you voted, then you 4 can override that and, then kind of the fourth step -- 5 and we're not ready to go there at all -- is basically 6 shareholders actually having conversations about proxy 7 issues through social media and whatever and there's some 8 of that going on but not nearly enough. 9 MR. FREDRICKSON: Fantastic segues to at least 10 three or four different topics but Nell raised her hand. 11 So before we go to the others I want to at least come 12 back to you. 13 MS. MINNOW: I just wanted to address the issue 14 that came up about the XBRL being backward looking 15 instead of forward looking. 16 If you have somebody like the heroic Jim 17 McRitchie, who is filing shareholder proposals every 18 year, there's a certain consistency there and it should 19 be very easy. It's just a shame there is no XBRL data. 20 As I say, as somebody who has parsed a lot of those 21 reports and it's a nightmare and it's very expensive, 22 that would make it so easy to go back and say, well, what 23 kind of support did Jim McRitchie's proposal get last 24 year and does Vanguard support it versus Fidelity? I 25 think that would be tremendously helpful. 0126 1 I also want to endorse what Mr. Hitchcock said 2 about Moxy Vote, it's a shame that didn't work and that 3 was the wrong reason for it not to work because that 4 would be an excellent way to get more retail investor 5 involvement is just to say, here is a neutral website, 6 you can vote with the Conservation Voters of America, you 7 can vote with the NRA, you can vote with whoever you want 8 and just tell us who you want to vote alongside and we 9 will cast those votes for you, and I think that that 10 would be a really great way to get retail investors 11 involved. 12 Finally, I hope we get to the issue of other 13 kinds of retail investor involvement because it seems to 14 me that if you make it easier for more Jim McRitchie's to 15 get out there and file shareholder proposals you'll get a 16 lot more interest from other shareholders if they feel 17 like they can have a say but right now it is so 18 intimidating; the idea that John Chevedden would get all 19 these lawsuits against him next year -- that he got last 20 year is just horrifying. That would be anybody's worst 21 nightmare that you would get hit with that and it seems 22 to me that the SEC should refuse to give no action 23 protection to anybody who tries to circumvent them in 24 that way and so I hope we can talk a little bit about 25 more retail shareholder involvement in initiatives as 0127 1 well as just in voting for the board of directors and the 2 auditors and some shareholder proposals. 3 MR. FREDRICKSON: The first segue I'm going to 4 take is for client directed voting and I'll start with 5 Alan to give an overview of what it is, what it promises 6 to be and what are the difficulties in implementing it. 7 MR. BELLER: Well, it's different things to 8 different people. 9 At it's simplest and earliest -- the issue is 10 retail investors who hold in street name with brokers and 11 this was exacerbated by the uninstructed broker vote 12 limitations -- retail investors who don't fill out their 13 proxy cards, therefore, don't get their votes recorded 14 and their broker can no longer vote an uninstructed VIF 15 or proxy except for very routine things at this point; 16 the ratification of auditors, I guess, is the one that 17 mostly comes to mind and that's the one that's used to 18 produce quorums where you have it. So the idea was, 19 well, can you give these retail investors the ability to 20 instruct their brokers ahead of time and the SEC in its 21 concept release actually referred to client directed 22 voting as the providing of advanced voting instructions 23 which is a good way to think about it and the earliest 24 examples were can a customer say to its broker, vote with 25 management all the time, vote against management all the 0128 1 time or various types of mirror voting. 2 Since then there have been a very significant 3 number of proposals. There were actually a flurry of 4 them in 2010 around the Proxy Plumbing release. Mr. 5 McRitchie published a blog which had one which was part 6 of the open CDV which we've heard some other elements of 7 in the last ten minutes, I think, which is somehow 8 provide retail investors with a menu of information, a 9 menu of approaches and let them choose something that's 10 as unsophisticated or as sophisticated as they want and 11 make that part of the instructions to their broker and do 12 that ahead of time. 13 I think the legal impediment to client directed 14 voting has been in the proxy rules, 14a-4(d), for you 15 afficionados, which basically prohibits anyone but it 16 includes brokers from soliciting a proxy in advance of 17 the availability of proxy materials. I mean that's not 18 exactly what it says but that is close enough to what it 19 means for this purpose so the purest form of client 20 directed voting, you have a problem with 14a-4(d) and you 21 have a philosophical problem which the Commission 22 identified in the Proxy Plumbing release and which we 23 also identified -- my colleagues and I -- we wrote a 24 white paper on client directed voting which, I think, is 25 referenced in the materials that was actually published 0129 1 by the CII and the philosophical problem is we shouldn't 2 have a system that promotes uninformed voting and so CDV 3 should come along with some set of principles that allows 4 retail voters to be informed as they are deciding what to 5 tell their brokers. 6 There are two sets of line drawing there that I 7 think people ought to keep in mind in thinking about 8 whether any of this conversation makes any sense. I'm 9 not sure it does. 10 The first one is -- my initial instinct is to 11 deny that this is true but I really believe after having 12 thought about it a long time, it is true -- there is a 13 tension between providing a system that encourages retail 14 investors to vote and the promotion of informed voting. 15 You might not like that but I really believe it's true. 16 And some of the things that have been proposed seriously 17 that would encourage retail investors to vote, frankly, 18 either don't promote informed voting or in fact cut a 19 little bit the other way. I'll give you an example. 20 When we put in e-proxy we made a decision you wouldn't 21 send the card with the notice of availability of proxy 22 materials. The proposal had it in, the final rule took 23 it out. The final rule took it out because there was a 24 lot of commentary that that was going to promote 25 uninformed voting; people would just get the notice, get 0130 1 the card, spend the 49 cents and put the card in the 2 mailbox. The Proxy Plumbing release suggested that that 3 judgment ought to be revisited. I agree that judgment 4 ought to be revisited. I'm not sure what the right 5 answer is, but I think you would get more retail voting if 6 you put the card in with the notice of availability of 7 proxy materials. There's no doubt in my mind that you 8 would get more voting. And it would be consistent with 9 what we do in other contexts of the securities laws. We 10 don't make people certify they've read the S-1, we don't 11 even make people certify they've opened the envelope or 12 opened the e-mail before they make their investment 13 decision and so once we've -- the disclosure philosophy 14 of the federal securities laws is: you provide the 15 disclosure -- as Nell put it, you provide this 16 turgid, unreadable material and so long as you've done 17 that people can buy and sell to their heart's content. 18 Well, it's worth thinking about whether people should be 19 able to vote to their heart's content. 20 Commissioner Stein said at the very beginning 21 of this program the proxy system ought to mirror going to 22 the annual meeting. There's nothing in state corporation 23 law that says you have to be informed to vote your ballot 24 at the annual meeting. There's just nothing there. 25 I'm not against informed voting. Don't get me 0131 1 wrong. I absolutely believe that everything we've heard 2 for the last ten or fifteen minutes is great, we ought to 3 try to figure out how it happens. I think if the demise 4 of Moxy Voting was as a result of the regulatory problem 5 that we've heard about, that's almost tragic. I mean that 6 should never have happened but we shouldn't use those 7 developments in trying to strive for those developments 8 to keep people from voting and that's an argument for -- 9 if an investor of sound mind wants to give an investment 10 bank or broker his or her vote and has access to all the 11 materials you were talking about and doesn't pay any 12 attention to any of them, what's the problem? 13 The second line drawing -- I'm sorry to be 14 going on with this -- the second line drawing which is, I 15 think, maybe going to make this discussion increasingly 16 irrelevant and that is there are two basic models for 17 retail investors to get their investment advice; one is 18 the brokerage model with or without discretion and you 19 pay your brokerage commissions and your broker tells you 20 or recommends or in a discretionary account acts to buy 21 or sell. The second model is the same person in many 22 cases, is a fee for services investment advisor who gets 23 paid a fee, X percent/one percent a year, or whatever, of 24 assets and that can be either discretionary or non- 25 discretionary too. 0132 1 In the first case you're on the client directed 2 voting side of the debate and you're on the broker 3 uninstructed voting prohibition side of the debate. On 4 the other side of what I would argue is a meaningless 5 line -- and, please, don't tell me that the second guy is 6 a fiduciary and that makes all the difference in the 7 world because nobody in this room believes that -- I can 8 give and, indeed, I have given my investment advisor 9 discretion to vote -- instructions to vote my shares. 10 It's in the advisory agreement and not a brokerage 11 agreement but that's permitted so the advisor sitting at 12 the same desk, wearing the same hat as the broker has the 13 ability to vote my shares -- doesn't even send me the 14 proxy material. That's a meaningless distinction and 15 since, as I understand it, the retail investor model is 16 going increasingly to fee for services I am -- and 17 trading in markets can tell us that -- I think it's true 18 anecdotally -- if that's true you have decreasing numbers 19 of retail customers who are enmeshed in the CDV broker 20 vote thing and you have increasing members -- numbers of 21 retail investors who are using advisors, who are voting 22 proxies in the same way that other investment advisors 23 are voting proxies and are actually outsourcing that vote 24 to proxy advisory firms in exactly the same way it's 25 being done for institutions and that is a very bizarre 0133 1 set of parallel universes. 2 MR. HIGGINS: Different roundtable but on the 3 information of the voting form is there some data on how 4 many people actually open up the proxy -- in the 5 electronic format open up the proxy material and even 6 look at it before casting a ballot? 7 MR. SCHIFELLITE: I don't have an answer. I 8 don't know. We don't track that do we? 9 (Pause in procedures) 10 MR. SCHIFELLITE: Open the -- I mean the e-mail 11 but do you go to the material? I don't know. We know 12 there are standing instructions that are used by 13 institutions, that our Proxy Edge product has that 14 capability to enable you to say, I want to vote this way, 15 and it votes automatically that way so there is a 16 precedent for those -- and that's an institutional 17 investor -- to have what we'll call an equivalent to a 18 CDV or standing instructions. 19 If I can, since my microphone is on, I'll just 20 -- if I can, just thirty seconds so there were a couple 21 of comments, I just wanted to address what I think is 22 important. 23 You know, we talked about the brokers. There's 24 the EBIP, right, that became rule as a result of your 25 study and your new rule which I think is a positive 0134 1 development because it has caused more brokers to enable 2 EBIP and to implement EBIP and the outcome of EBIP is at 3 least more investors engage and sign up for electronic 4 delivery and electronic delivery at least shows that you 5 get more participation from retail investors by way of 6 "e" versus a paper notice. 7 Second thing is we at Broadridge are doing a 8 lot and making a lot of investments to go beyond "e." I 9 think somebody may have made the comment here that, you 10 know, you get so much -- you're inundated now in your "e" 11 in-box, right, so a lot of the stuff gets lost, I'll get 12 back to it later. We're trying to do something where 13 we're engaging in other channels beyond "e" and putting 14 information where people go. So, for example, we're 15 working with the Evernotes of the world and the drop 16 boxes of the world and trying to say -- and the Amazons, 17 literally, of the world to say -- okay, if you go here 18 every day -- because you don't go to your broker's site 19 every day -- if you go here every day and we give you 20 here's all your pertinent financial information in one 21 place and if you have multiple brokers it could be there 22 in one place will you be more likely to do something and 23 take action and react. So we're putting a lot of 24 investment in trying to understand that and make that a 25 reality. We don't know if -- 0135 1 MS. MINNOW: What about like Quicken and Motley 2 Fool and Yahoo Finance and all of those? 3 MR. SCHIFELLITE: I think it's unlimited 4 actually, Nell, and I think it's a great concept. I've 5 even talked to those on Facebook and they said, well, you 6 know, it would have to be behind your firewalls. I said, 7 yes, of course, it would always be behind our firewalls, 8 but they said, you know, if you could make a game somehow 9 out of voting, right, and your peers of voting -- 10 MS. MINNOW: Angry Shareholders. 11 (Laughter) 12 MR. SCHIFELLITE: -- that would be a great 13 outcome, that you'll engagement from something like that 14 or points or something. So we are definitely putting a 15 lot of investment in exploring that because we think, you 16 know, "e" has kind of plateaued a bit, it eeks up but can 17 you make it a much better experience and what else can 18 you do with the data -- you know, the XBRL -- can you do 19 something, can you make it more user friendly? We're 20 exploring all those things with the hope that there are 21 ways to get retail investors better engaged. 22 MR. FREDRICKSON: So, John, what has been your 23 experience or thoughts on these various platforms and 24 other ways of engagement through technology? 25 MR. BAJKOWSKI: Well, in terms of our 0136 1 membership base we ask them whether or not -- oh, I'm 2 sorry. 3 MR. FREDRICKSON: We'll start with John -- I'm 4 sorry, we'll start with John and -- 5 MR. ENDEAN: Well, we'll let John go 6 first. 7 MR. BAJKOWSKI: My apologies. In terms of our 8 membership base roughly nineteen percent indicated that 9 they read the full disclosures before voting. About 10 seventy percent said they read some of it before voting 11 and the biggest request was really to have summary data. 12 They want, on one page, bullet points of all the issues and 13 then almost a secondary document that goes into further 14 detail for everything. So that's really, I think, one of 15 the biggest threads I saw, one of the most common things I 16 saw was a request for summary information and the bullet 17 points, pros/cons, and then the ability to link and study 18 something in greater depth down the line. The issue they 19 didn't really think was technology, the issue was just 20 having some feedback system, feedback and results on vote 21 statistics; what was my contribution to the process, how 22 did I matter in the voting area? So those kinds of 23 things are determinable elements that they want feedback 24 on that their voting process has an impact. 25 One other element that kind of came up as far 0137 1 as information that appears about the directors they're 2 voting for. I mean right now to them it feels as if 3 they're looking at their resume and what they would 4 really rather see more of is a mission statement so when 5 they see a list of directors what is their vision for the 6 company? What is it they want to do? Not so much where 7 they went to college or who they played golf with, it's a 8 question of what they want this company to do. What is 9 their dividend philosophy? What are their thoughts as 10 far as CAPEX and what not. 11 So those are sort of the elements that came out 12 of what they would like to see when it comes to voting on 13 those elements. 14 MS. AGGARWAL: Can I just ask John something? 15 I mean those -- now with my director hat on I'm 16 just worried about liability if directors start putting 17 -- if that kind of vision starts getting put in there, 18 then that's kind of forward-looking. 19 MR. BAJKOWSKI: Well, I can't speak towards 20 liability but that's what the investors want. I mean 21 they want -- they don't want necessarily just the facts. 22 They want to have a sense for if I'm voting for this 23 director, I mean, are they going to put dividends for us? 24 Are they going to, you know, try to build up the capital 25 base of the firm? Why are they running as director? 0138 1 What is their thought process as far as what the company 2 will be doing going forward? 3 MS. AGGARWAL: Okay. 4 MR. ENDEAN: It's my turn. Okay. 5 I thought that was a good summary but I think 6 John is talking people who are more likely to vote than 7 most retail shareholders. 8 I think the most important take away from this 9 very interesting session was Alan's point, that today the 10 retail shareholder's vote is more important than it ever 11 has been in the past and so it doesn't surprise me that 12 the institutions are, while giving rhetorical support to 13 having retail shareholders vote, are very resistant to 14 something like AVI because they assume the retail 15 shareholders are going to tend to vote with management. 16 I think we have to cut through that and just 17 admit that that's the case. As somebody who represents 18 issuers I have exactly the same perspective but that's 19 why I like AVI and so let's just admit that there is an 20 ideological difference of opinion on this and go straight 21 to the merits of AVI. 22 To me, when I buy stock if I could have 23 standing instructions -- a form to put out my standing 24 instructions of how I wanted that stock -- my votes voted 25 that would be very handy for me provided I had the right 0139 1 to change it and provided that when the proxy came out 2 that I had a card that says, this is how you said you 3 were going to vote on XYZ company, do you want to stick 4 with this or do you want to change it? I might say to 5 myself, well, gee, this is a retail company and they're 6 selling guns in Texas and I'm not too crazy about that. 7 Maybe I ought to take a look at whether there are any 8 resolutions or any sort of informational things that 9 would affect my standing instructions. 10 But I know of no political movement in the 11 history of the United States that began without people 12 first voting. You want people to get to vote even if 13 they're not informed and I don't know what an informed 14 vote is. An informed vote in my household is when my 15 kids tell me who they voted for and I don't agree with 16 them. 17 (Fire alarm sounds at this point) 18 MR. FREDRICKSON: I'm very sorry. We'll have 19 to take this seriously. 20 Go out these steps and go out into the front. 21 Sorry for the interruption. 22 (Pause in proceedings) 23 MR. HIGGINS: So, John. 24 MR. ENDEAN: I just want to finish by saying 25 that we all agree that we all want informed voters. I 0140 1 think the way that you inform voters is to get them 2 directly involved in the process and for that reason I 3 think there's much to be said for AVI, except for the 4 name. I never liked the name. I always call it CDV. 5 When the Proxy Plumbing came out and they called it AVI 6 it sounded like advanced instructions for a do not 7 resuscitate but beyond that I don't know why people don't 8 vote. I don't think there's silver bullet. Our members' 9 companies are middle-sized companies that have for the 10 most part over fifty percent individual shareholders. It 11 is a continuing problem communicating with them and 12 getting them to vote and from their perspective I think 13 standing instructions, provided people have an 14 opportunity to change -- 15 MR. HIGGINS: That was one thing I wanted to 16 follow up on. It would be premised on them getting a copy of 17 what it is they have, what is their advanced instructions 18 have -- 19 MR. ENDEAN: Maybe access to the proxy but I 20 know -- the problem with this discussion is a lot like 21 when Obamacare was passed. When you started talking 22 about healthcare it started out in theory and then 23 inevitably it ended up with somebody talking about their 24 knees. You go from the general to the anecdotal. 25 Anecdotally, for me, is an individual investor. I would 0141 1 like to know what my standing instructions are and I 2 guaranty you that at least a few of the companies where I 3 was invested I probably would decide to change them in a 4 particular year if there was an issue that had come up or 5 a resolution or something like that. 6 So as long as people can change we would favor 7 it. 8 MR. HITCHCOCK: Could I follow up on that? 9 I mean this was what Moxy Vote negotiated with 10 the staff over these issues and that was precisely what 11 we ended up with where you could load your preferences on 12 to the page but the staff said when the proxy and so 13 forth comes in the first thing that shows up must be a 14 blank card which you can then populate individually or 15 populate with preferences and change and we also did 16 revocation and competing cards. I mean all those -- 17 those issues were all worked out and Larry will remember, 18 he was involved in those discussions back then, but I 19 think it's important for people to be able to load the 20 preferences in. Institutional investors can do it. 21 I guess where I have concerns about client 22 directed voting is who is asking the questions and are 23 individual investors, perhaps, being pushed into a 24 direction they may not want to go? I'd rather have a 25 situation where people can find their own information if 0142 1 they don't feel that they know enough about a particular 2 item on the ballot and they wouldn't vote on it but at 3 least you've got them there in the first place and that's 4 the key thing. 5 MR. HIGGINS: One question I have is how much 6 curation did your site do as to who was allowed to post 7 their recommendations? 8 MR. HITCHCOCK: They did and this was more in 9 start up mode. They had about thirty or forty advocates, 10 they were called, which were organizations that maybe 11 post -- maybe doing shareholder resolutions or something 12 of that nature. We started with that because we wanted 13 to make sure that they all understood what the rules on 14 solicitations were, they had to sign papers saying they 15 understood and they would be responsible for any 14a-9 16 problems and that sort of thing. The idea was to 17 eventually -- if you have a site that becomes a magnet of 18 information you will find others who want to participate. 19 Companies may say this is a way to reach those investors 20 and you could build up from there. So that's what we 21 were doing initially with the advocates and if you like 22 environmental issues you could poke around and find out 23 what the Sierra Club is saying, for example, and 24 hopefully, it would have grown much beyond that and, 25 hopefully, with a few rule changes the next company 0143 1 would. 2 MR. HIGGINS: You could just imagine that some 3 organizations that might be sort of beyond the pale, that 4 you wouldn't want them on the site recommending to 5 stockholders. The ability to exclude someone might have 6 some -- 7 MR. HITCHCOCK: Yes. I mean to deal with the 8 liability issues -- and there was some screening that 9 went on and it was not intended to be a chat room where 10 anyone can get on and rant and rave. It's a neutral 11 platform where people who are experienced and know what 12 the rules are can post and say, this is what we're doing, 13 and I think Jim McRitchie's point, if there are 14 institutions, CalPERS and whoever, who put out, this is 15 how we are voting on the issues, I mean that's useful and 16 you aggregate it rather than have to go around a dozen 17 sites to find what other shareholders are thinking, that 18 has value. 19 MR. FREDRICKSON: I wanted to have two open 20 discussion jump ball questions; (1) we've hinted around 21 notice and access and so just wanted to give anyone an 22 opportunity to say how is it working and how can it work 23 better? Or is it not working? 24 MS. ACKERLY: Well, I'll take a first shot at 25 it. 0144 1 I know from our perspective notice and access 2 certainly doesn't work for the retail investors. Bob 3 cited some numbers earlier which concluded that the 4 results are down. 5 We do know that in Canada they can actually 6 include an actual voting mechanism, a voting card with 7 the notice mailing, whereas, here in the U.S. we cannot 8 do that. So we find that the voting results have 9 definitely declined. 10 So there's ways, again, as proxy solicitor that 11 we have to work around that to help increase the vote. 12 MR. HIGGINS: Just so I understand, when you 13 say "it doesn't work for retail investors," do you mean 14 it doesn't work for companies trying to reach retail 15 investors or it doesn't work for the retail investor? 16 MS. ACKERLY: It doesn't work for the retail 17 investors because of apathy. It's just so prevalent. 18 People are just ignoring it. They don't really care. 19 MR. HIGGINS: But is that rational apathy? I 20 mean is that a choice? Is the apathy a choice? 21 MS. ACKERLY: Well, you know. I agree. 22 MALE VOICE: Could I -- 23 MR. FREDRICKSON: Just a second. Alan. 24 MR. HITCHCOCK: I think one of the reasons for 25 that -- I think I eluded to this before -- the process is 0145 1 clunky -- that's a technical term -- but it's also not 2 the way people go on the internet and make decisions and 3 if it's a one time transactional thing where you've got 4 to enter your control number and go through it, I mean, 5 who needs it? 6 MALE VOICE: That's what we do -- 7 (Pause in proceedings) 8 MR. MCRITCHIE: I mean just as a voter I mean 9 basically if you get a card and you have to enter a 10 string of numbers, that's a lot more difficult than -- you 11 know, so you've got the paper and then you've got to go to 12 the computer. If you get the "e" information you click 13 on it, you're there, you know -- or the paper if that's what 14 you're used to. I mean one thing about the paper -- my paper 15 collects in the kitchen on a counter and, you know, if it 16 gets too high my wife yells at me. 17 MR. BELLER: I mean, I've confessed here once, 18 I'm not going to do it again. 19 From an issuer point of view notice and access 20 is a great success. It allows you to save money. And for 21 big companies with large retail populations that money is 22 eight figures. So it allows you to save money, it allows 23 you to be flexible and so the people you think -- if you 24 think a paper set will encourage someone to vote and that 25 someone is a high net worth retail investor with 300,000 0146 1 shares you can send that person a paper set. So it gives 2 a good deal of flexibility. 3 The electronic mechanism is clunky, I agree, 4 probably can be improved. I think the fundamental 5 decision to not include the card and make people go to 6 the site before they got the card is, as I said, you 7 know, I think the Commission and the staff should at 8 least rethink that decision and see whether it was right. 9 You will not offend me if you decide that it was wrong 10 because I've had some doubts about it as we've seen 11 what's happened. 12 The only other thing I would say -- and this is 13 consistent with what a lot of people have said -- the 14 proxy statements, like the prospectus and the 10-K, it's 15 unreadable and one of the things you could think about if 16 you were revisiting the notice part of the notice and 17 access is some kind of a summary -- the bullet point 18 summary that you were referring to earlier. In my heart 19 of hearts, I would add a provision that lawyers should not 20 be allowed to be involved in the preparation of that 21 summary for the reasons that we all know all too well 22 but, seriously, some kind of an executive summary, you 23 know. 24 We know there are people who read just the box 25 in the IPO prospectus and don't read anything else. We 0147 1 don't prohibit them from buying stock. Some kind of a 2 summary with a card is another way to think about making 3 it more user friendly for the retail investor. 4 MR. SCHIFELLITE: Just for clarity sake, I 5 guess. 6 I think, Donna, your comment was, you know, not 7 working for the retail investor it is resulting in the 8 lowest voting participation rate when it is a paper 9 notice so I think we've established that. The savings, I 10 totally agree, I mean it's a huge savings for issuers and 11 I think we estimated it's three hundred something million 12 per year and there is flexibility, right, so you can do a 13 hybrid which many of the larger companies, in fact, do 14 take advantage of and then I think -- you know, to the 15 comment before, I think the problem is that it is a two- 16 step process. You get that notice, you put it down and 17 when are you going to get to that computer or whatever 18 that you're going to take the next step. I think that's 19 part of the problem. I think everybody has the intent to 20 do it and think it's the right thing to do but everyday 21 life gets in the way. 22 MR. FREDRICKSON: One last lightning round. 23 So we've talked about how to make disclosure 24 better, we've discussed summaries, bullet points, 25 tagging, and I just want to not leave anything on the 0148 1 table. 2 Are there other improvements on how to alert 3 retail shareholders to issues that they're going to care 4 about so that they will be more engaged? 5 MS. MINNOW: I think that the kind of people 6 who want to make their own buy/sell decisions congregate 7 at the kind of places that Mr. Schifellite was talking 8 about, Motley Fool, Yahoo Finance, etc., and I think that 9 there are a lot of things that issuers could do to 10 coordinate with those consumer oriented retail investor 11 sites to make information available that would not 12 contravene the exquisite detail of the disclosure 13 requirements that we all know so well. 14 So I think you want to go where they are and 15 this goes back to my overall point which is that, you 16 know, as John Endean very disarmingly admitted, it's 17 definitely in the issuer's interest to have blanket votes 18 cast blindly in their favor of incumbent management but I 19 don't think that that's what's best for companies and I 20 don't think that's what's best for investors and what we 21 want to do, therefore, is really focus on increasing 22 their perception of the benefits by making sure they 23 understand how important it is and that it's to their -- 24 that companies will save money if they vote and 25 decreasing the costs by making not just company 0149 1 information but independent sources of information about 2 the votes available to them and I think that that will 3 get them as interested in the voting decision as they are 4 in the buy/sell decision. 5 MR. ENDEAN: I'm a very candid man but I wasn't 6 that candid. What I said was that there's an assumption 7 shared by the institutional groups like CII, where you 8 used to hang your hat, that those votes -- 9 MS. MINNOW: I never hung my hat there but 10 thanks. 11 MR. ENDEAN: -- right now would likely be cast 12 for management. I don't think they're blind votes, I don't 13 think they're stupid votes, I don't think retail investors 14 are morons. There's an assumption that if you buy a 15 share of stock you think it's a good investment. 16 What I tried to say before the alarm went off 17 is that as people vote through something like standing 18 instructions which the institutions now enjoy that will 19 serve as a kind of flywheel to leading to more curiosity, 20 more involvement. If I'm getting feedback from my 21 broker, this is your standing instructions for company X, 22 do you want to keep them or change them, this is a hope, 23 this is aspirational. People are going to say, do I want 24 to do this. But I really have to take strong issue with 25 the way you depicted my remarks. 0150 1 MS. MINNOW: I appreciate the clarification. 2 MR. ENDEAN: I did not say -- I did not use the 3 word "blindly" and as far as I know, in terms of informed 4 investors there's nothing in the law that says that a 5 vote has to be informed. What I did say is I don't even 6 know what that means and I would hope that CII and other 7 groups which rhetorically say they want retail people 8 voting would embrace something like AVI but that's not 9 your problem. 10 MS. MINNOW: I'm not representing CII in any 11 way. 12 MR. ENDEAN: I didn't say you were. 13 MS. MINNOW: No, but you said I used to hang my 14 hat there, which I did not, but I think we all, I hope, 15 agree that informed votes are good and that sometimes, as 16 Alan said, individual investors will make a decision that 17 it is not worth their time to become informed and, 18 therefore, not vote and we want to be, as Alan said, very 19 careful to make sure that, when we encourage people to 20 vote, we encourage them to do it in an informed way and 21 I'm delighted to hear you agree with me. 22 MR ENDEAN: What is an informed vote? 23 MS. MINNOW: What is an informed vote? 24 MR. ENDEAN: How would you define "informed 25 vote"? 0151 1 MS. MINNOW: An informed vote is one that has 2 involved at least one minute of thought before being 3 cast. 4 MR. ENDEAN: That's a low hurdle. I can go 5 along with that. 6 MR. BELLER: Me too. 7 One of the thoughts that -- part of this is the 8 proxy rules are not so prescriptive that they would -- 9 they're worse than they should be in that regard but 10 they're not so prescriptive that they would get in the 11 way of the kind of marketing packaging, make it more 12 attractive to open what's now going to be a rainbow- 13 colored plastic wrap -- please read this immediately and 14 we'll give you $100.00 - just kidding. So I think 15 there's some merit to thinking -- I don't think that's 16 regulatory action, I think it's regulatory encouragement. 17 I don't think we're ever going to get to the point where 18 you're just going to file the proxy statement or portions 19 of the proxy statement on Edgar. There's part of me that 20 says that's probably an okay idea and you send out a ten 21 page, really fancy, either on the internet or in paper, a 22 bullet point, glossy summary, written not by a lawyer, 23 independent of the notice and access -- I think you'd get 24 more votes if more companies did that. 25 MS. ACKERLY: Just to Alan's point, I wanted to 0152 1 say that sometimes we've actually been creative with our 2 envelopes. We'll put something on the envelope that says 3 "open immediately it's from XYZ Company." Just something 4 that's really catchy that causes the shareholder to open 5 up the package. 6 MR. BELLER: The last thing I do -- and I've 7 suggested to both sides of the -- both the institutions 8 and the issuers -- place limits on CD&A. Essential. 9 MR. FREDRICKSON: Okay. Last word. Jim. 10 MR. MCRITCHIE: Well, one of the questions -- 11 talking about informed voting, one of the questions that 12 was put to the panel was to ensure that any client 13 directed voting system, that investors are making 14 informed voting decision and that voting is accurately 15 reflecting their views. Okay, now when a mutual fund 16 votes for me or especially a collective investment trust, 17 which we're getting more and more of, which don't even 18 have to disclose their votes and aren't regulated by the 19 SEC, you know, they're not voting -- they haven't 20 surveyed me to find out what my views are and when I look 21 and see how they're voting -- I participate in a $10 22 billion savings plus program as an ex-state employee in 23 California -- well, if I look at and I actually dig out 24 how they're voting and they won't tell me but I can find 25 it out, they're voting against everything that I worked 0153 1 for. They're voting against transparency in political 2 elections, they're voting against safety and health 3 things. I mean I worked for EPA -- anyway, they're 4 voting against all of my interests. 5 One of the very important things on the voting 6 platform is independence. I want a Moxy Vote platform. 7 I want someone who is independent, who is not trying to 8 sell a retirement fund system to an employer because 9 those people have a conflict of interest. Moxy Vote 10 doesn't have a conflict of interest. They take all 11 comers and put up views. That's the kind of system I 12 want a voting -- to use for client directed voting. 13 I just want to mention one more thing here 14 since, I guess, I'm the last guy is that, I mean, here 15 we're so antiquated, we're voting on voter information 16 forms. We have protections in the law with regard to 17 what is required of a proxy but only ten to fifteen 18 percent of all the shares voted are voted by proxy. The 19 other 85 percent to ninety percent are voted by VIFs. 20 VIFs don't have to meet all those requirements and one of 21 the requirements, I think, which is very important is to 22 have an objective label as to what you're voting about 23 but I've seen things where it says -- you know, they'll 24 give some two sentence -- a long string of words 25 basically saying that this is a shareholder proposal that's 0154 1 been sponsored by someone, go inside the proxy and find 2 out what it is, I mean when they could have said majority 3 vote or something like that. 4 So the idea that we have rules that protect ten 5 percent of the people is absolutely absurd and we are 6 going to find the same thing with these collective 7 investment trusts. More and more people are being 8 funneled into those and you can't find out how they vote, 9 they have no requirement. 10 MR. FREDRICKSON: Thank you. 11 Commissioner Stein, did you have any questions? 12 COMMISSIONER STEIN: No. I'd just like to say 13 thank you to all of you again. 14 This has been very thought-provoking and it's a 15 nice, free-flowing conversation and I think it, for me, 16 stimulates some of the questions and you try to think 17 about, you know, answers. None of this is easy. That's 18 the other thing that you sort of get from everyone. 19 So I really appreciate the time that you've 20 taken to come here and I hope this will be a continuing 21 conversation going forward. 22 MR. HIGGINS: Let me also add my thanks to all 23 the panelists for coming in for the earlier panel. It's 24 been great. 25 The one thing I did -- thanks to David and 0155 1 Michele -- but also there's some folks form Corp. Fin. 2 who worked behind the scenes who weren't quite as visible 3 but who really worked hard: Tina Chalk, Ray Be, Jenny 4 Riegel and Raquel Fox, thanks for your efforts and thanks 5 for coming. 6 It took a fire alarm to blast the Commissioners 7 out of the room so you can tell how interested they were. 8 So thanks again and we look forward to the 9 continuing debate. 10 (Whereupon, at 1:22 p.m., the examination was 11 concluded.) 12 * * * * * 13 14 15 16 17 18 19 20 21 22 23 24 25